In this episode, we talk with Scott Lamont, CEO of EDSA, an organization that specializes in urban design, landscape architecture, and design planning for the hotel and other global industries. We explore why hotels aren’t maximizing their use of physical space in this post-pandemic world, and then break down why it’s so important to re-think the use of places such as staff offices and public areas in order to improve staff and guest wellbeing. Scott provides some expert advice as to what hotels can do right now to maximize their physical spaces and improve the wellbeing of staff and guests. Unpacking Travel is back with a special dual episode blog to kick off a new season! To kick things off we asked designers that help build and refine hotel physical spaces what we can do better about leveraging our physical hotel spaces differently. They then teach us how to improve our staff and guest experiences through design, and the impact design has on staff and guest wellbeing. Check out the episodes below and learn how you can apply more design methods to elevate your operations and experiences today! For additional episodes of the Unpacking Travel podcast, visit www.amadeus-hospitality.com/podcast. Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet. Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, redesigning the travel of tomorrow. We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world. We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology. We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years. Amadeus. It's how travel works better. To find out more about Amadeus, visit www.amadeus-hospitality.com.
[Podcast] How hoteliers can use a design mindset to improve hotel operations and elevate staff and guest experiencesFriday 28 April 2023 |
[Podcast] The evolutions of traveler wellness and personalization in hospitalityWednesday 17 May 2023 |
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Amadeus Hospitality
https://www.amadeus-hospitality.com/
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USA
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Tollfree: 888-829-8871
Phone: 1 603 436 7500
Email: info@amadeus-hospitality.com
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