New York, New York - ALICE, the leading hospitality operations and management software platform, has today announced a range of advanced feature upgrades for its Housekeeping solution to empower hotel staff with enhanced efficiency in managing daily tasks and guest-related requests. With these new enhancements set to be demonstrated at HITEC Orlando from June 28-30, attendees who schedule a demo at booth #829 can discover how to enable leaner operations capable of sidestepping labor shortage challenges, while meeting growing guest expectations for a cleaner and more responsive hotel environment.
Recently named the best housekeeping software by the HotelTechAwards, the ALICE Housekeeping solution’s latest enhancements take property efficiency to new heights with features such as Turndown Service, a new function that fully automates the monitoring and assigning of all turndown-related tasks. Eliminating tedious manual processes prone to human error, Turndown Service provides housekeeping staff with a real-time and mobile accessible snapshot of precisely which rooms require a turndown and the level of service required. Turndown Service’s ability to remove guesswork is achieved by seamlessly integrating with a hotel’s PMS, with tasks assigned to housekeepers based on reservation information, such as the reservation status. The feature allows managers to effortlessly assign and update tasks and monitor the progress of assignments in real-time, regardless of where their housekeeping teams are located.
Turndown Service maximizes efficiency with end-to-end task automation
Ensure swift responses to guest requests for extra amenities
Complete tasks while respecting guest privacy with Return Later
Also new to Housekeeping is the ability to effortlessly track and manage requests for extra guestroom items, including foldout beds, cribs or exercise equipment. With guests frequently becoming frustrated due to item delivery delays, the new Housekeeping feature prevents housekeeping staff from needlessly wasting time searching for items by providing real-time visibility into the precise location of a requested amenity. In addition, by fully digitizing the entire process, employees can also instantly determine available inventory levels to ensure a swift response to guest requests.
Further boosting housekeeping efficiency is the upcoming Connecting Rooms feature release, allowing employees to identify which guestroom connecting doors are being utilized by guests traveling within the same party. Accessible via an employee’s device and with user-friendly icons that intuitively depict which guestrooms have been merged, Connecting Rooms ensures that staff always know how to best approach room cleaning assignments to ensure maximum efficiency. Using the additional new feature, Return Later, employees can even prevent housekeeping tasks from slipping under the radar whenever a guest requests services to be performed later.
ALICE Housekeeping’s latest features will be showcased at HITEC booth #829. Attendees can reserve a date and time to receive a demonstration by clicking here.
For more information on Housekeeping or ALICE’s comprehensive range of hotel technology solutions, please visit ALICE.com.
ALICE is the leading all-in-one hospitality operations platform that enables hotel staff to do their most impactful work. Task management, real-time communication, and operational analytics reduce the complexity and chaos of hotel operations providing the transparency and flexibility needed to run efficiently. Founded in 2013, ALICE works with more than 2,500 hotels and tens of thousands of hotel staff across many of the world's leading brands, including Hilton Hotels & Resorts, Graduate Hotels, and Grupo Posadas. ALICE won 7 HotelTechAwards in 2022: winner of Best Concierge Software & Best Housekeeping Software; finalist for its Guest Messaging, Maintenance, and Staff Collaboration Tools; Top 10 People's Choice; and Top 10 Best Places to Work in Hotel Technology for the fifth straight year. https://www.aliceplatform.com/.
Contact
Halley Sheffield
Vice President Marketing ALICE
Email: halley.sheffield@aliceplatform.com
Organization
ALICE
https://www.aliceplatform.com/
104 W 27th St
USA
- New York, NY 10001
Phone: 212-579-2861
Email: info@aliceplatform.com
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