Cloud5 Communications, the leading provider of IT and communications solutions and services for more than 5,000 hotels across the Americas, is pleased to announce the appointment of Beata Weiss as the organization’s Senior Vice President, Head of Human Resources.

Agilysys, Inc.(NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, announced at their just concluded Inspire user conference the release of IG Fly, a mobile all-in-one ordering and payment solution that combines the power of InfoGenesis POS functionality with the ability for staff to serve customers “on the fly” across dining and retail venues.

Shiji, the global hospitality technology innovator, has announced that Melco Resorts & Entertainment (Melco), owner and operator of integrated resort facilities in Asia and Europe has selected Shiji Enterprise Platform PMS to power their global portfolio of resorts. The company will begin implementation at their locations in Macau, completely transforming its current technical infrastructure.

In the inaugural episode of our enlightening podcast series, we embark on a journey through the evolution of hotel innovation and reputation management over the past decade, guided by the insights of leading authorities in our industry. Cristina López, the Sales Director for Spain and LATAM, Florencia Cueto, the Go-to-Market Strategy Director, and Neil James, the Vice President of Global Operations, unite to share their invaluable experiences and perspectives.

The Cendyn World Tour kicked off in New York City, Tuesday 23rd April, as part of a ten-date globetrotting adventure of innovation, connection, and industry transformation with leading technology partners.

It’s a daily occurrence to see mentions of Artificial Intelligence (AI) throughout multiple industries, including the hotel space. And why not? AI systems can effortlessly perform tasks associated with the cognitive functions of humans, and rather than reducing jobs, AI applications seek to enhance employment opportunities.

Agilysys, a leading global provider of hospitality software solutions and services, today debuted revenue optimization enhancements leveraging AI technology incorporated in Agilysys Spa. These new revenue optimization capabilities, powered by Agilysys guestsense.ai, are being demonstrated in Agilysys Booth 901 at the International Spa Association (ISPA) Conference held in the Phoenix Convention Center on April 23 -25, 2024.

The time has come: we’ve published our annual Hotel Distribution Report, analysing five years of digital booking data from 2019 to 2023. Digital channels now represent 60% of global distribution revenue for hotels, highlighting their crucial role in driving growth.

The hospitality industry, renowned for its service ethos, is confronting a paradox. Despite the intent to tailor services for each guest, hotel management has fallen into a pattern that inadvertently inflates costs and erodes guest loyalty. This pattern, entrenched for over 15 years, stems from an outdated, transaction-oriented management framework.

dailypoint, the leading Data Management and CRM platform for the Hospitality Industry, is now fully compatible with the Shiji Enterprise Platform PMS. This expansion builds upon existing integrations with Infrasys Cloud POS and Shiji's owned ORM solution, Shiji ReviewPro. With this enhanced integration, hoteliers can seamlessly exchange and centrally manage Guest Data, leading to improved and efficient digitized services.