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Agilysys, a leading global provider of hospitality software solutions and services, today debuted revenue optimization enhancements leveraging AI technology incorporated in Agilysys Spa. These new revenue optimization capabilities, powered by Agilysys guestsense.ai, are being demonstrated in Agilysys Booth 901 at the International Spa Association (ISPA) Conference held in the Phoenix Convention Center on April 23 -25, 2024.

guestsense.ai is an Artificial Intelligence capability Agilysys has embedded in its core solutions to power automated analysis and decision-making capabilities for hospitality-oriented businesses that want to optimize how they offer the right guest the right service at the right time and at the right price. Agilysys Spa is one of the first of the Agilysys core solutions to leverage guestsense.ai, with intelligence focused on improving revenue and profitability optimization for spa operations. New AI-powered capabilities include Minimum Gap Restrictions, Revenue Management and Conversational Reservations.

• Minimum Gap Restriction – This innovative new feature helps a spa optimize its revenue and profit. For reservations that are not a perfect fit, this feature lets a spa set a minimum gap between reservations, so a spa does not lose revenue for services that leave unsold gaps in the schedule. This feature mimics the booking strategies of trained spa staff and is essential for optimized online bookings. By avoiding unsold gaps, a spa operation can make the most of its revenue potential.
• Revenue Management – Agilysys continues to enhance its revenue management features with demand forecasting powered by guestsense.ai. The forecasting logic enhances Dynamic Pricing and Dynamic Availability strategies to ensure the spa is booking the right guest, the right service, at the right time and the right price. Combined with Minimum Gap Restriction, Agilysys Spa provides the leading spa revenue optimization tools in the industry today.
• Conversational Reservations – To help address the labor shortage in the spa industry, Agilysys has partnered with PolyAI to provide full conversational reservations with an AI spa concierge. As more consumers recognize the power of natural language search, the value of AI-powered Conversational Reservations is becoming clear. Conversational Reservations can provide a full, end-to-end, live booking experience 24 hours a day decreasing lost sale opportunities and maximizing revenue.

We are at the forefront of delivering practical applications of AI technology expressly created for hospitality organizations. Incorporating guestsense.ai into Agilysys Spa for immediate revenue optimization advantages is just the start of the plans we have for helping our customers leverage real-time data and automated decisioning logic to better serve both guests and staff. Frank Pitsikalis, Senior Vice President, Product Strategy for Agilysys

Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins. www.agilysys.com

Organization
Agilysys, Inc.
https://www.agilysys.com/
3655 Brookside Pkwy, Ste 300
USA - Alpharetta, GA 30022
Tollfree: 18002418768
Phone: 1 (877) 369-6208
Email: sales@agilysys.com

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