The Shiji Insights podcast continues to be an essential resource for hospitality professionals, offering insightful discussions on pivotal industry topics. In the second episode of the series, Florencia sits down with Alejandro García, the Commercial Director for Spain and Portugal at Duetto, to delve into innovative revenue strategies and the impact of technological advancements on the hospitality industry.

Last month, Google announced some major changes for search as well as the rollout for AI Overview. Aimed at revolutionizing how users plan, research, and learn, these new features include:

After graduating from EHL and honing her skills in traditional hospitality, Sofia Strahl was offered the opportunity to co-found and become the CEO of hostz Hospitality AG. Hostz offers hotel and serviced apartment owners the option to outsource parts of their operations, utilising the most innovative technologies such as artificial intelligence (AI) to provide excellent guest experience and services. With four hotels and 150 serviced apartments in Switzerland, and a fifth on the horizon, hostz is at the forefront when it comes to technology-driven hospitality management.

Amadeus and Accor expand their strategic partnership, with Accor implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of properties globally. Amadeus’ cloud-based technology will help Accor, a world-leading hospitality group, in boosting revenues, maximizing distribution strategies, and building deeper and more personalized connections with guests.

Crave Interactive, a leading provider of innovative guest-facing solutions for the hospitality industry, is excited to announce its participation in the HITEC 2024 show, held in Charlotte, North Carolina. The event will take place from June 24th to June 27th at the Charlotte Convention Center. Crave Interactive will be exhibiting at booth 2250, where attendees are invited to discover the latest advancements in in-room tablet technology and the enhanced Crave AI platform, designed to elevate guest engagement further and generate additional revenue.

Brandt Hospitality Group, a third-party hotel management company based in Fargo, N.D., is always looking to be more efficient and keep its overhead costs low. With 17 hotels and 10 different brands in its growing portfolio and ownership in most properties, the operation’s team set out to find a scalable accounting system to deliver on the expectations of owners supported by accurate reporting and audited results. After a thorough search for the best hospitality solution on the market, Brandt Hospitality Group selected PVNG from Aptech.

Shiji Distribution Solutions achieved its best year in 2023, doubling booking production from 2019 despite air travel capacity remaining below pre-pandemic levels. Over the past year, the company has expanded its global business footprint considerably, signing new partnerships in Japan, Korea, Taiwan, Indonesia, Europe and the US, while launching a next-generation channel manager for customers in China, the Book & Pay online marketplace, a new Digital Assets Library within IcePortal, and a Switch & UnionPay automated B2B settlement solution. This growth and success highlight Shiji’s commitment to investing heavily in innovation and product development, ensuring that it remains at the forefront of hospitality distribution.

Industries must adapt and innovate to stay competitive in an ever-evolving digital landscape. The food service sector is no exception. We sat down with Aris Gysel, a key figure in McDonald’s Switzerland, to discuss his experience steering the digital transformation of McDonald’s restaurants. In this interview, Aris shares his insights on digital ordering systems, the challenges of implementation, and the impact on customer experience and staff roles.

Cendyn, a global integrated hotel technology and services company, and Shiji, the global hospitality technology innovator, are empowering hoteliers to improve profitability with optimized rates and availability.

In the hotel industry but especially the luxury segment, the protection of guest data is crucial, yet the security of APIs and third-party Property Management Systems integrations is often alarmingly weak. API security is particularly neglected, with many interfaces poorly protected, exposing personal guest information to potential cyber-attacks.