August 29, 2024 – Aiming to elevate mid-size destinations such as Puerto Vallarta, Amadeus for Destinations offers a turnkey suite of solutions, unique in hospitality, that empower destination marketing organizations (DMOs) to grow and influence their tourism sectors. These solutions enable DMOs to strategically plan digital advertising campaigns based on tangible travel insights and data analytics, create consumer campaigns to influence traveler behavior, and develop travel agent campaigns to reach and educate this crucial audience.

Numerous industries exhibit distinct seasonal business trends. For instance, in retail, the Back-to-School period from August to September trails only the Holiday Season from late November to December in terms of sales volume. Black Friday, the Friday following Thanksgiving in the U.S., signals the unofficial start of the Holiday shopping season. This day is named Black Friday because the surge in retail activity often transitions stores' financial health from the red into the black by generating profit.

As the Venice Biennale draws near, the city's luxury hotel sector is experiencing a significant resurgence in guest satisfaction. According to recent data from Shiji ReviewPro, during the first seven months of 2024, Venice 5-star hotels attained a 91.2% Global Review Index (GRI) score, which is 1.2 points above the global average. This score marks a 0.7-point increase from the same period in 2023, underscoring the resilience and recovery of Venice's luxury accommodations and bringing guest satisfaction levels back to pre-pandemic benchmarks. Some key statistics:

However, Apple Pay has defied this trend for mobile payments, completely spearheading the shift towards contactless and mobile transactions.

Cendyn, a global integrated hotel technology and services company, is excited to announce the appointment of Jeffrey A. Cross as Chief Financial Officer.

In the hospitality industry, the objective is to thrive, not merely survive. It's essential to spot the warning signs of an outdated property management system, make timely adjustments, and know when it's time to upgrade to a solution that better aligns with your business goals. As Charles Darwin said, “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”

Shiji, the global hospitality technology innovator, and FreedomPay, a leading provider of secure commerce technology, have announced a partnership that marks a significant expansion into the Mexican market. This partnership underscores Shiji and FreedomPay's commitment to improving staff and guest experiences in the hospitality businesses across Latin America, aligning with the industry's shift towards smoother payments and payment management.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today announced it has acquired Book4Time, Inc., the global leader in spa management SaaS software, serving more Forbes 5-Star-rated spas than any other solution. As the top enterprise SaaS technology for wellness hospitality organizations, Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries. Hotel Tech Report, a hospitality technology customer ratings researcher, named Book4Time the 2024 HotelTechAward Winner for Best Spa Management Software. Acquiring Book4Time expands the opportunity for Agilysys to increase its solutions-per-customer penetration globally.

In today’s rapidly evolving hospitality industry, technology is playing a crucial role in shaping both operations and guest experiences. Atlas Hotels, a key player in the UK hospitality sector, is at the forefront of this evolution with its innovative approaches to management and operations. Shiji Insights had the opportunity to speak with Craig Couper, Product Operations Manager at Atlas Hotels, to delve into the strategies, challenges, and successes they’ve encountered in their journey toward operational excellence. Craig’s insights offer valuable guidance for hoteliers aiming to optimise their operations and adopt technology-driven solutions.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today announced Joe Youssef – who has led multiple functions, solution verticals and regional markets during his 18-year career at global travel and tourism technology innovator Amadeus – will join the Company as Senior Vice President, Sales, Americas and EMEA and Chief Commercial Officer.