In the ever-evolving hospitality industry, the use of business intelligence is becoming increasingly important. Hoteliers are recognizing the immense value that data brings to their business, from understanding drivers of demand to developing effective revenue management strategies. But the big question is – how willing are they to invest in new technology?

Collaboration brings SynXis® platform and global GDS/IDS connectivity and alternative distribution channels for up to 1,200 independent hotels and resorts globally with a focus on driving growth in the United Arab Emirates, Turkey, Qatar, and Saudi Arabia

Cendyn’s Sales Intelligence platform, previously known as Knowland, shares its monthly data findings for hoteliers to gain insight into the top locations selected by today’s meeting planners. Today, Cendyn announced that Phoenix ranked first in the top 25 markets with year-over-year (YoY) growth at 19.7 percent. Las Vegas followed closely with growth at 17.7 percent, placing it in the top five markets for the tenth consecutive month. South Michigan and the Florida Panhandle led in secondary markets, while Kauai, Hawaii, experienced significant YoY growth at 72 percent. This data is sourced from Cendyn’s Sales Intelligence platform, designed to help hoteliers protect and grow their revenue base.

In the bustling world of casino resorts, where guests seek a harmonious blend of excitement, relaxation, and indulgence, technology plays a pivotal role in shaping the guest experience. With a myriad of amenities ranging from luxurious hotel stays and pristine golf courses to rejuvenating spas and exquisite dining options, casino resorts are constantly innovating to meet the evolving needs and preferences of their discerning clientele. However, as the industry embraces the digital age, finding the delicate balance between high-touch and low-touch interactions has become paramount to ensuring guest satisfaction and staff efficiency.

2024 marks a pivotal moment for the hospitality industry - it's the year in which we witnessed a pivotal transformation where data has all but surpassed even dollars as the primary currency. It empowers informed decision-making, elevates operational efficiency, and guides budget plans. Without reliable data, hotel executives risk navigating blindly through an increasingly intricate and competitive landscape—a scenario that's not only irksome but downright dangerous and commercially reckless.

Leader in digital engagement technology solutions, Uniguest has appointed Shawn O’Connell, a professional with over twenty years of experience in AV and technology, to the role of Executive Vice President of Sales Americas.

JUFA Holding GmbH, Austria's largest hotel group based in Graz, has selected dailypoint™ as its partner for guest data management. With more than 60 hotels, JUFA offers an innovative and future-oriented hospitality concept with style, seeing itself not as a traditional hotel chain but as a unique "hotel idea" founded over 30 years ago. Owned by a nonprofit foundation, JUFA Hotels is not controlled by any corporate group or private owner.

Sabre Hospitality, a division of Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, today announced the launch of SynXis Insights, an advanced data and analytics tool designed to empower hoteliers with actionable insights to drive decision-making and optimize performance.

Hotel managers that I speak with, know that the festive period is especially magical for hotel guests and employees. The gala events, unique menus, gifts for guests and decorations can transform a hotel stay into a memorable occasion that can lead to repeat bookings as families and friends establish traditions of visiting a special location each year. As this happens the connections that guests make with each other can add to the loyalty they feel, leading to ritualistic annual pilgrimages to favourite destinations.

Shiji, the hospitality technology leader, is proud to announce its partnership with Duxton Hotel Perth, a renowned luxury five-star hotel in Western Australia. The Duxton Hotel Perth has selected Shiji Enterprise Platform PMS to spearhead its digital transformation, further enhancing guest experiences through cutting-edge technology and operational efficiency. This partnership comes at a pivotal moment as Duxton Hotel Perth completes significant infrastructure upgrades. True to its commitment to sustainability and local collaboration, Duxton Hotel Perth has exclusively partnered with Western Australian businesses for this transformative renovation. The project includes a $2 million upgrade in audio-visual and IT infrastructure, featuring the fastest Wi-Fi in Western Australia and positioning Duxton at the forefront of hospitality technology. As part of its comprehensive refurbishment, Duxton has unveiled newly designed spaces, including the stunning Club Rooms, a revamped Club Lounge, an expanded Presidential Suite with panoramic Swan River views, and seven bespoke function rooms—all underscoring the hotel’s dedication to providing luxury at every touchpoint.