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FCS Unveils Vega, Hospitality’s First Guest Behavior Business Intelligence System
FCS Computer Systems (FCS), a leading global provider of comprehensive hospitality solutions and services, has announced the release of its latest innovation for the global hospitality market: FCS Vega, a first-of-its-kind solution that provides hoteliers with a long desired ability to tap into and understand the specific behavior of each individual guest. This innovative new business intelligence system leverages the extensive guest-related data available through the FCS Rainbow Solution, an industry-leading platform that streamlines daily operations with enhanced guest service management. FCS Vega integrates this critical data stream with the hotel's third party systems' data to analyze guest behavior in a variety of scenarios; from the guest's searching behaviors to their actual stay and feedback afterwards. This 360-degree view of the stay experience makes Vega the only solution offering insights into exactly how guests interpret and react to a hotel's various services and amenities.
Wednesday 15 April 2015 - FCS Solutions

ExternalHow to get repeat business from former guests | cloudbeds.com
Hoteliers spend years marketing their properties online, always on the lookout for new guests. An oft neglected place to look is with your old guests. Communicating with past guests can be one of the best ways to gain future business. Not only do you know that they like to travel, but they have stayed at your property before. A poll by cheapflights.org showed that 85% of surveyed travelers will vacation to the same place more than once. What does 85% of your property’s past guests look like to you?
Monday 13 April 2015 - Cloudbeds

IDeaS and TravelClick Announce Research & Development Partnership
TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, and IDeaS Revenue Solutions, the leading provider of pricing and revenue management software, services and consulting, have announced a joint research and development (R&D) partnership to allow TravelClick's Demand360® customers to integrate their subscription data into IDeaS' Revenue Management System (RMS).
Thursday 9 April 2015 - IDeaS a SAS company

Infor Unifies Hospitality Management and Central Reservations for Best Western International
Infor, the industry cloud company, today announced a unified environment for reservations and revenue management for Best Western International. Available to Best Western locations around the world, which includes more than 4,000 properties across more than 100 countries and territories, the new environment provides an interface between Infor Hospitality Management Solution (HMS) and Best Western's Central Reservation System (CRS). This connectivity delivers real-time visibility into critical hotel information including room rates and inventory, helping hoteliers to make better informed decisions and maximize revenue potential by focusing more on the guest experience rather than searching for data. Three properties in France have deployed Infor HMS in a cloud environment, including the Best Western Hotel Le Galice, Best Western Hotel Balmoral and Best Western Plus Karitza; other Best Western hotels across North America and Europe are set to begin implementation later in 2015.
Thursday 9 April 2015 - Infor

IDeaS Expands Car Park Solutions in Australasia, Partners With Sydney Airport
IDeaS Revenue Solutions, the leading provider of pricing and yield management software, services and consulting, today announced a partnership with Sydney Airport to implement IDeaS Car Park RMS for the airport's approximately 17,000 car park spaces across multiple facilities and terminals at Australia's busiest international airport.
Tuesday 7 April 2015 - IDeaS a SAS company

Carillon Spa Chooses SpaSoft®
Stowe, VT — April 2, 2015 -- PAR Springer-Miller Systems, Inc. (PSMS) — a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading provider of guest-centric hospitality management systems — announces that the Carillon Spa in Miami Beach, Florida has chosen the SpaSoft Spa Management System.
Thursday 2 April 2015 - Springer-Miller Systems

FASTBOOKING, international specialist in hotel e-commerce, announces its partnership with Ctrip, the Chinese online travel and hospitality leader.
FASTBOOKING, international specialist in hotel e-commerce, announces its partnership with Ctrip, the Chinese online travel and hospitality leader. This strategic integration gives FASTBOOKING's partner hotels access to the rapidly growing Chinese tourist market, through their FASTBOOKING Channel Manager.
Thursday 2 April 2015 - D-EDGE Hospitality Solutions

OpenKey Launched by Renowned Startup Maven TJ Person
OpenKey, the definitive source of powerful mobile data for the hospitality industry, is pleased to announce the appointment of TJ Person as CEO. TJ Person is a strategic leader and innovator with over 15 years in technology, business management and marketing success and was awarded the Dallas 40 Under 40 in 2012. Person recently transitioned from the CEO position at Koupon Media, one of Dallas' hottest startups, to Chairman.
Thursday 2 April 2015 - OpenKey

PAR Springer-Miller Creates Spa Technology Hub in Toronto
PAR Springer-Miller Systems, Inc. (PSMS) --- a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading provider of guest-centric hospitality management systems today announces the expansion of their Markham, Ontario location to create a hub focused on providing the best spa technology available.
Wednesday 1 April 2015 - Springer-Miller Systems

FCS Computer Systems Appoints Gary Etherington As National Sales Director for the United States
FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has announced the appointment of Gary Etherington to the position of National Sales Director for the company's operations within the United States. As a result, Gary will represent FCS' continuing efforts to ensure that the company's industry-leading operational and guest satisfaction enhancing solutions are available for use by hospitality organizations throughout the country.
Wednesday 1 April 2015 - FCS Solutions

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