Infor, the industry cloud company, today announced a unified environment for reservations and revenue management for Best Western International. Available to Best Western locations around the world, which includes more than 4,000 properties across more than 100 countries and territories, the new environment provides an interface between Infor Hospitality Management Solution (HMS) and Best Western's Central Reservation System (CRS). This connectivity delivers real-time visibility into critical hotel information including room rates and inventory, helping hoteliers to make better informed decisions and maximize revenue potential by focusing more on the guest experience rather than searching for data. Three properties in France have deployed Infor HMS in a cloud environment, including the Best Western Hotel Le Galice, Best Western Hotel Balmoral and Best Western Plus Karitza; other Best Western hotels across North America and Europe are set to begin implementation later in 2015.
"Infor and Best Western have a single goal in mind, and that is helping Best Western properties to work better, faster and deliver a more personalized experience to guests," said Stewart Applbaum, senior vice president and general manager, Infor Hospitality. "Through our collaboration, we will help numerous Best Western hoteliers drive brand loyalty and achieve measurable bottom-line results with the industry-specific capabilities of Infor HMS." Available in a cloud environment or on-premise, Infor HMS provides essential tools to manage both front and back-office operations, allowing hoteliers to help run all areas of the business using a single system. Equipped with Infor's consumer-grade user interface, mobile capabilities and the social collaboration functionality of Infor Ming.leTM, Infor HMS is designed to enable hoteliers of all sizes enhance communication and align daily operations with strategic goals to improve both revenue and guest services. For more information on Infor Hospitality, please visit www.infor.com/industries/hospitality.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand with a global network of 4,000+* hotels in more than 100* countries and territories worldwide. Best Western offers six hotel products to suit the needs of developers and guests in every market: BEST WESTERN®, BEST WESTERN PLUS®, BEST WESTERN PREMIER®, BEST WESTERN PLUS EXECUTIVE RESIDENCYSM, VibSM and BW Premier CollectionSM. Now celebrating 69 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. More than 22 million travelers are members of the brand's award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand's partnerships with AAA/CAA, Minor League Baseball, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western continues to set industry records and accolades, including Business Travel News naming BEST WESTERN and BEST WESTERN PLUS as the best mid-price and upper mid-price hotel chains, four consecutive Compuware Best of the Web gold awards for best hotel website and six consecutive AAA/CAA Hotel Partner of the Year awards. Best Western branded hotels worldwide won four times more TripAdvisor Certificate of Excellence awards than industry average. For more information or to make a reservation, please visit bestwestern.com. *Numbers are approximate and may fluctuate.
Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor's mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor's 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit www.infor.com.
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