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Tribe Hotel in Kenya embrace the cloud with Guestline solutions
Guestline solutions have been successfully implemented into Kenya, with The Tribe Hotel in Nairobi. With 215 rooms, the Tribe Hotel wanted a system that could serve as a multi property PMS with integrated Conference and Banqueting and EPoS all hosted in the cloud. They were looking for a company that offered support, development of the software and accessibili
Tuesday 17 January 2017 - Guestline Ltd

SpaSoft Adds Enterprise Functionality
Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, today announces the general availability of the latest version upgrade for SpaSoft Spa Management System. Spas require critical operational data to maintain optimal business operating ratios and make key business decisions. SpaSoft now allows for larger spa operations with multiple locations to manage all of their spas from a single database. Now, management can access enterprise level reporting. Guests will experience better customer service with guest profiles shared among all of the member spas. "Due to the competitive nature of the market, spas are highly focused on actionable data to manage their business, commented Michelle Young, Vice President of Sales and Marketing for Springer-Miller Systems. "Spa directors need immediate access to their important data and analytics in order to make timely business decisions. SpaSoft Enterprise provides that competitive edge with actionable, enterprise level data." SpaSoft Enterprise leverages the benefits of SpaSoft Hosting Services to remove on-site hardware and connect spas in the cloud. In addition to powering SpaSoft Enterprise, SpaSoft Hosting Services can provide individual spas with greater security and back-up benefits and lower capital investments by removing expensive on-site hardware. With version 6.0, SpaSoft has eliminated all cardholder data through the use of point-to-point encryption and tokenization with partner payment processing systems. This eliminates SpaSoft from PCI Scope, helping spas to save money and time on their PCI Compliancy efforts and ensuring that guest cardholder data is protected. There are many more enhancements included in the latest version of SpaSoft. By continuing to invest in spa management technology, SpaSoft empowers clients to achieve greater business success and guest satisfaction. About SpaSoft and Springer-Miller SystemsSince it was founded in 1984 in Stowe, Vermont, Springer-Miller Systems has been an innovator of technology systems for the world's most exclusive hotels, resorts and spas. The SMS|Host® Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly personalized guest service from front office to food & beverage to spa to the golf course and more. Springer-Miller's SpaSoft® provides a dynamic spa and activities management solution used in more than 70% of the world's Forbes Five Star Spas Visit www.springermiller.com for more information.
Tuesday 17 January 2017 - Springer-Miller Systems

Tewkesbury Park see revenue up by 30% following Guestline installation
Tewkesbury Park is a family-owned hotel, golf and leisure resort situated just off junction 9 of the M5, 15 minutes from central Cheltenham & Gloucester.
Monday 16 January 2017 - Guestline Ltd

Head of Marketing appointed for Guestline
Guestline, providers of end-to-end property management, channel distribution and digital marketing solutions to hotel groups, independent hotels, serviced apartments, management companies and pub companies, are pleased to announce the appointment of Andy Craddock to the role of Head of Marketing.
Thursday 12 January 2017 - Guestline Ltd

Airbnb's CEO Took to Twitter to Ask His Users for Product Feedback: | By Alex Shashou
When Airbnb's CEO asked his Twitter community for their Airbnb product wish list, what he got was a comprehensive look at what guests want from lodging today.
Wednesday 11 January 2017 - ALICE

HTNG Launches Next Generation Distribution Messaging Workgroup
Hotel Technology Next Generation (HTNG) announces the launch of the Next Generation Distribution Messaging Workgroup.
Wednesday 11 January 2017 - Hospitality Technology Next Generation (HTNG) - AHLA

Eleven Board Announces Peri Pierone as New CEO
Eleven, Inc., the industry pioneer in cloud-based guest Wi-Fi management software, announced today that its Board of Directors has appointed Peri Pierone as Chief Executive Officer effective immediately. Mr. Pierone will succeed Dan Meub, who is retiring after eight years of outstanding service as Eleven's CEO."After a comprehensive search process, the Board is pleased to have found the best person to assume leadership of this high-growth SaaS company," said Eric Rosenfeld, chairman of the board and founder of the Oregon Angel Fund and Capybara Ventures. "Peri joins Eleven with nearly 30 years of B2B software experience, most recently as President & CEO of Axiom EPM, a Portland-based enterprise software company that enjoyed extraordinary growth and customer success. As Eleven looks to enter into new markets, we believe the company is poised for significant growth and international expansion under Peri's leadership.""This is an exciting time for Peri to take the helm at Eleven, as the company has pivoted to focus exclusively on delivering the world's leading guest Wi-Fi platform to hospitality, cruise, multi-dwelling unit (MDU) and other industries," said Dan Meub. "Peri has extensive experience running high growth SaaS companies and taking a common software platform into multiple verticals. He has a proven track record of forging critical strategic partnerships with industry leaders. I am confident that he is a great fit for the Eleven culture with his focus on high collaboration and high performance teams.""I couldn't be more honored and excited about the opportunity to lead Eleven at this critical juncture in the company's history," said Pierone. "The hospitality and MDU markets are looking for ways to connect with guests and tenants in a more seamless and effective manner. Eleven is positioned at the center of this connected mobile experience and I couldn't be more thrilled to have the opportunity to lead during this time of great transformation in our industry."ABOUT ELEVENEleven pioneered the development of cloud-based guest Wi-Fi software back in 2001 to address the need of hotel brands to deliver a truly engaging Wi-Fi experience for their guests across devices, properties and service providers. Today, over 17M guest logins are delivered via the ElevenOS cloud platform in leading hotel and cruise brands, apartments and student housing, hospitals and other locations worldwide. For more information, visit elevenwifi.com.
Thursday 5 January 2017 - Eleven

FCS Launches New Corporate Website with Streamlined Solutions and Enhanced Functionality
FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, is pleased to announce the launch of a fully redesigned corporate website aimed at providing visitors with all the tools needed to learn about the latest offerings in hotel operations technology. The new website features a restructured and streamlined grouping of FCS' comprehensive solutions portfolio that clearly demonstrates how each one functions to maximize efficiency within a specific area of hotel operations. Together, they work to provide total guest satisfaction across a property's range of guest services. Along with updated product information and videos, the website also offers valuable insight on the newest additions to the FCS portfolio: FCS Enterprise Reporting and CosmoPMS. The FCS Enterprise Reporting solution is designed to provide detailed insight into guest behavior, while CosmoPMS serves as a full service, Cloud-based PMS solution for hotels.
Thursday 5 January 2017 - FCS Solutions

New York City’s Skyline Hotel Using ALICE for Back of House Insights and Front of House Peace of Mind
Hotel operations platform ALICE announces The Skyline Hotel, in New York City's storied Hells Kitchen, is using ALICE for back of house insights and front of house peace of mind.
Thursday 5 January 2017 - ALICE

Portlander Inn Selects Next-Generation Agilysys Suite to Optimize Efficiency and Strengthen Guest Connections
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Portlander Inn in Portland, Ore. has selected its groundbreaking rGuest® Stay property management system and rGuest® Pay payment gateway to optimize efficiency, maximize revenue and enhance guest service.
Tuesday 3 January 2017 - Agilysys, Inc.

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