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How Harbor House Inn sailed to No. 1 on TripAdvisor & cut OTA commissions by 35%
A small hotel with a big heart, Harbor House is a quiet little inn off the Santa Barbara coast that enjoys a loyal following of repeat guests who praise the property's quaint ambiance, charming rooms and friendly service.
Wednesday 22 August 2018 - Cendyn™

New Meliá Hotels International introduces bracelets designed by Oracle to replace wallets and room keys
Meliá Hotels International and Oracle have developed a new bracelet, designed to serve guests as a room key and wallet during their stay. The bracelet uses Bluetooth and short-range connection capabilities to allow guests to unlock the door to their room just by placing the bracelet next to the lock, as well as enabling them to pay for hotel services such as meals in the restaurants and treatments in the spa. The bracelet has been designed with resort hotels in mind, utilising the Oracle cloud to facilitate payments across all resort services and featuring a completely waterproof design, allowing guests to leave their wallet in their room. Bracelets are linked to the Meliá App, allowing users to track their spending throughout their stay. Guests are also able to set maximum credit limits, receive receipts or cancel services on the app.
Wednesday 22 August 2018 - Oracle Hospitality

The Government of Puerto Rico Partners with ALICE to Create the First-Ever Customer Service Platform for a Tourism Destination
ALICE, the hospitality industry's leading operations platform, has partnered with the Government of Puerto Rico's Tourism Company (PRTC) and Roca Marketing to develop an innovative destination concierge service and trip planning platform available to every hotel and visitor. The new mobile hospitality app, "My Puerto Rico," will improve hotel performance and the guest experience, and bolster the island's reputation as one of the world's leading holiday destinations.
Wednesday 22 August 2018 - ALICE

Shiji Group Expands to the USA, Opens International Office in Atlanta, Georgia
Shiji Group continues its international expansion and opens a new office in Atlanta, Georgia USA. The office, led by Greg Berman, COO Americas, consists of over 40 specialized staff focused on sales, service delivery, software development, and customer support for Shiji Group products and services. By the end of 2018, the Shiji international office in Atlanta will grow to include 100 staff.
Tuesday 21 August 2018 - Shiji Group

HTNG Publishes Framework and Guidance for Hotels Implementing Voice Technologies
HTNG's Voice Interaction Framework Workgroup announces the publication of a first of its kind white paper that offers guidance and best practices for the implementation of voice technologies in hotels.
Friday 17 August 2018 - Hospitality Technology Next Generation (HTNG) - AHLA

SALTO BLUEnet Wireless offers remote control & management of property access points in real-time
SALTO BLUEnet Wireless has been developed to meet the highest demands related to security and ease of use. This access control system is networked through Bluetooth RF and especially designed for doors where real-time control is required. SALTO BLUEnet can be installed as an independent system or can complement SALTO Virtual Network (SVN) in areas of a Hotel where real-time control is required.
Friday 17 August 2018 - SALTO Systems

OtrumCast - enable any TV for guest content streaming!
Utilising an in-room Google Chromecast device, OtrumCast seamlessly supports both Android and iOS mobile clients with secure authentication for guest in-room streaming. Guests can access content from Netflix, HBO, YouTube and a 1000 more content rich applications. Unlike AirPlay and Miracast, the Chromecast solution allows the guest to cast content and simultaneously use their mobile device for other applications.
Thursday 16 August 2018 - Otrum

Guestline appoints Sara Canatário as Product Marketing Manager
Award-winning global hospitality software business Guestline announces the appointment of Sara Canatário as product marketing manager, effective immediately. Canatário's arrival coincides with the growing presence of the company's products in Europe and she will work closely with Guestline's marketing and sales teams to further business growth within this region.
Thursday 16 August 2018 - Guestline Ltd

ALICE Helps Adults-Only Resort Stay Intimate by Silencing Radio Communication for Hawaii’s Hotel Wailea
Hotel Wailea, Hawaii's only luxury adults-only resort, has selected ALICE to enhance their internal communication and align their staff task management within the most exclusive retreat community on Maui. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Last year, ALICE acquired concierge software provider GoConcierge to augment its technology and customer service offering.
Thursday 16 August 2018 - ALICE

Hospitality Software Startup Cloudbeds Lands No. 75 on the 2018 Inc. 5000
Today Inc. magazine ranked Cloudbeds No. 75 on the 2018 Inc. 5000. This exclusive list ranks the USA's fastest-growing private companies. With a three-year sales growth of 4,241.5%, Cloudbeds is the top travel and hospitality company on the list. This achievement puts Cloudbeds in an elite group of past winners including companies such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com. Earlier this year, Inc. magazine also awarded Cloudbeds with their Best Workplaces accolade for the second year in a row.
Thursday 16 August 2018 - Cloudbeds

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