"The Grammy's of Hotel Tech" - also known as The HotelTechAwards - were announced this week by HotelTechReport, a technology-driven media platform that helps entrepreneurial hoteliers find the best technology tools to solve problems and grow their business. Volara - the voice hub for the hotel industry - was named "Best Voice Activated Tech Product of 2020" in the Guest Experience Software category by a global community of verified hotel technology users. To earn this top accolade, hoteliers attested that Volara increases operating efficiency, drives revenue and improves the guest experience.

TravelClick, an Amadeus company, today announced that RLH Corporation, an innovative hotel company that owns and, through its subsidiaries, franchises and provides services to over 1,300 upscale, midscale and economy hotels, has joined TravelClick's Demand360® business intelligence program. Demand360, a Hotelligence360® solution, gives hoteliers across the globe unique access to powerful forward-looking demand data, enabling them to develop best practices and make better business decisions to maximize revenue.

For hoteliers selling to groups, understanding the ins and outs of the human mind can be of great benefit. It's not about manipulation; it's about understanding human behavior in a business that is, at its core, a people business.

IDeaS Revenue Solutions, the world’s leading provider of revenue management software and services, has been named 2020’s top-rated revenue management software and People’s Choice Award winner by Hotel Tech Report.

Cloud5 Communications Contact Center has been engaged by G6 Hospitality LLC to help deliver on the Motel 6 brand promise to "leave the light on" for millions of hotel voice reservations callers to its contact center 24 hours a day, 365 days a year. A leading hotel communications technology and call center services provider, Cloud5 has increased revenue for the iconic Motel 6 and Studio 6 hotel brands through higher call conversion rates and reduced abandoned calls after a record-setting implementation time for hundreds of properties.

Last year, the Google Assistant unveiled its real-time translation technology, interpreter mode, helping hotel staff carry on conversations with guests speaking foreign languages. To extend upon this experience, Volara is partnering with the Assistant to launch a new full-service solution so hotels can better serve and communicate with their international guests.

ALICE is excited to announce its success in the 2020 HotelTechAwards, taking top honors in several categories. The hotel operations start-up was named the Best Concierge Software, Best Mobile Guest App, and a Finalist in Staff Collaboration Software (Best in North America) by Hotel Tech Report. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. More than 100,000 hoteliers across 2,500 hotels around the world use ALICE.

ASSA ABLOY Global Solutions has announced the implementation of VingCard Essence with Mobile Access and VingCard C100 door locks at the Hotel Karel de Stoute in Gorinchem, The Netherlands. A recently opened boutique property that blends unique, contemporary décor with a historic setting, Hotel Karel de Stoute is now able to accentuate its 500-year heritage with the sleek appearance of VingCard Essence, while ensuring guest safety and security using the latest advances in data encryption. By also implementing Mobile Access along with the FLEXIPASS Certified Partner app, hotel leadership can also reduce the strain on labor resources, while providing each guest with secure and convenient access to their rooms using their own personal smart device as a digital key.

Otrum was delighted to be invited to take part in the 'We Talk Tech' panel discussion in London in late December together with Airwave Europe Ltd and Wifirst/Wifirst UK.

Cendyn, the leading innovator in CRM, sales and revenue strategy for the hospitality industry, announced today the appointment of Donna Goudie as Chief Operating Officer at Cendyn. Donna Goudie, a hospitality technology industry veteran with over 25 years' experience, will be responsible for leading operations and services, accelerating excellence in key areas like account management, project management, customer success, solution delivery and implementation for Cendyn and the company's thousands of hotel clients across the globe.