![]() Cloud technology in the hospitality industry is changing the way that hotels, resorts, and gaming organizations serve guests. The deciding factor to success is in how simple it is for a guest to get what they want from a hotel via their own personal devices even before they arrive at a location. Essential mobile-based technology enables them to book a room, to set arrival times, to upgrade a room, add services, and more, all without necessarily having to make contact with staff.
Tuesday 14 July 2020 - Infor |
![]() Hospitality Technology Next Generation (HTNG) introduces six qualified representatives to serve on the organization's Vendor Advisory Council.
Tuesday 14 July 2020 - Hospitality Technology Next Generation (HTNG) - AHLA |
![]() Beekeeper - the first communication and operations platform designed specifically for frontline workers - announced a $10 million extension on their series B round today. The extension brings the round's total to $60 million.The extension was led by Chicago-based Energize Ventures, with investment from HighSage Ventures, SwissCanto, Thayer, Swisscom, Investiere, Alpana Ventures, and Swiss Post.
Monday 13 July 2020 - Beekeeper |
![]() Japan's membership-based hotel chain Resorttrust, Inc. has selected Sabre's SynXis Booking Engine to help it convert website traffic into bookings, improve visibility, and improve the overall customer experience.
Friday 10 July 2020 - Hospitality Solutions |
![]() In a recent survey conducted at Cendyn, we spoke with hoteliers from across the globe and asked them how they are managing their re-opening strategy during a global pandemic. As a reminder to all, hotels are in different situations across the globe - not every hotel is closed right now but many were closed for a significant time and are just re-opening or planning to re-open, albeit at a limited capacity. There are also a number of hotels that are closed for the foreseeable future. This survey is focused on re-opening strategies for hotels across the globe and what their priorities are during this uncertain time. We look at the data from a global perspective throughout.
Thursday 9 July 2020 - Cendyn™ |
![]() Following a long stretch of stay-at-home orders, consumers are eager to get out and travel according to a new research study from Oracle and Skift. Just over half (51%) of people surveyed in both North and Latin America plan to book trips in the next six months, while 38% of those in Asia-Pacific and Europe are planning get-aways. People, however, are opting to stay closer to home with driving distance (47%) or domestic trips (44%) being favored. With so much uncertainty ahead, consumers are also demanding flexible cancellation and refund policies (76%) and are more open to considering hotels offering discounted rates (65%).
Tuesday 7 July 2020 - Oracle Hospitality |
![]() Today, apaleo announced the release of its latest white paper, Get a Grip on Guest Payments. The focus of this free download is to understand the challenges hotels are currently facing, address current consumer expectations, reduce fraud and customer friction, and explain how technology solves these problems.
Tuesday 7 July 2020 - Apaleo GmbH |
![]() For the past nine weeks since our original blog post, we've continued to track hotel selling rates, planned opening dates, occupancy, and usage of out-of-order rooms among our client hotels. It's been interesting to monitor the extent to which hotel reopenings have stayed on track with initial plans and how demand has responded to the reopenings. The interactive tool we provide here illustrates how the four key metrics we've tracked have changed week-by-week from May 5th to June 30th.
Tuesday 7 July 2020 - Cendyn™ |
![]() Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of rGuest Service, a new and powerful cloud-native, SaaS mobile solution allowing properties to maximize staff efficiency, enforce brand standards, lower operating expenses and deliver a personalized experience to their guests, all from a mobile device.
Friday 3 July 2020 - Agilysys, Inc. |
![]() D-EDGE circulated a White Paper in 2017 that revealed the significance and importance of Metasearch in the hotel room sales. Today, D-EDGE publishes a new report that analyses, not only the canonical metasearch platforms, but also all those advertising channels that contribute to hotels' direct revenue.
Thursday 2 July 2020 - D-EDGE Hospitality Solutions |