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Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience
INTELITY®, the provider of hospitality's most comprehensive guest experience platform, has signed a deal with Hotel ELEO at the University of Florida to deliver contactless service to guests with a branded mobile app. The app will supply robust digital capabilities and another layer of safety for guests and staff at the new, upscale hotel in Gainesville, Florida.
Wednesday 29 July 2020 - INTELITY

New Barometer On Hospitality Recovery Trends
On April 9th, D-EDGE launched the Hospitality Recovery Tracker to help hoteliers and the hospitality ecosystem spot the first signs of recovery, so they could allocate the right resources at the right time.
Wednesday 29 July 2020 - D-EDGE Hospitality Solutions

Minor Hotels Tailors Brand Experiences with Oracle
For a global hotel chain, such as Minor Hotels, one of the most essential needs is a single source of information to gain true insights into operations and a real understanding of guest behavior.
Wednesday 29 July 2020 - Oracle Hospitality

Angie Hospitality® Appoints Industry Veteran David Millili as New CEO
Angie Hospitality, today announced that it has named hospitality industry veteran, David Millili, as its Chief Executive Officer. David brings with him a wealth of experience accumulated over 25 years in the hotel and travel industries and joins Angie at a pivotal time in the company's growth and product innovation.
Tuesday 28 July 2020 - Nomadix, Inc.

From Cleanliness to Communication, Digitalization is Elevating Service Standards for a Better Hotel Experience | By Andrada Paraschiv
According to findings from the J.D. Power 2020 North America Hotel Guest Satisfaction Index (NAGSI) StudySM released last week, meeting guest expectations for cleanliness and proactively communicating with guests prior to arrival continue to be critical drivers of guest satisfaction. But before we can expect to have happy guests, we need to have happy employees who are willing to go back to work … learn all new operating procedures … do more with less … and put themselves at risk. Yes, guest communication is important, but it must come on the heels of proactively communicating with employees prior to their return.
Tuesday 28 July 2020 - Beekeeper

Agilysys Announces New Sales & Catering Solution
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of its new Agilysys Sales & Catering product, a powerful cloud-native, SaaS or On-premise sales & catering solution to manage groups and events, as the next member of the modern seamlessly integrated Agilysys PMS ecosystem.
Tuesday 28 July 2020 - Agilysys, Inc.

Attribute-Based Pricing - What Is It & Why Does It Matter?
Guest expectations are evolving, and the hotel of tomorrow needs to be prepared to meet them. We believe attribute-based shopping (ABS) is the solution and the future of hotel booking. By embracing a booking strategy that offers room prices based on individual elements, guests are offered freedom of choice and hotels are awarded higher revenue.IDeaS has partnered with Hudson Crossing to explore the often discussed but perhaps inadequately understood concepts of ABS and attribute-based pricing (ABP).Download our whitepaper to learn more about what attribute-based pricing is, why it matters, and how to pave the for path attribute-based shopping in the unforeseen future.
Tuesday 28 July 2020 - IDeaS a SAS company

Les Hotels Baverez Selects IDeaS Revenue Solutions to Boost Competitiveness in Paris
One of Paris's leading luxury hotel groups, Les Hotels Baverez, has selected IDeaS G3 Revenue Management System (RMS) to improve its forecasting capabilities and boost its competitiveness in Paris.
Tuesday 28 July 2020 - IDeaS a SAS company

Year of Living Dangerously Technology key to post-COVID recovery for Indian hotels
Technology will play a key role in the long road to recovery from the COVID crisis for India's hospitality industry, according to a comprehensive new report, Indian Hospitality at Tech Tipping Point, produced by RMS Cloud.The report reveals hotels using cloud-based property and revenue management technology have been out-performing the market for many years - a trend RMS founder Peter Buttigieg believes will accelerate post-COVID."There is no question technology will be key to the rebound, enabling hotels who use it properly to better manage demand generation in an online world and reconnect with their customers," says Mr Buttigieg."It's clear that hotels which have embraced technology are doing much better than those that haven't and we believe this trend will be amplified over time."Key report findings:
Monday 27 July 2020 - RMS

Hotel GMs Share What They Are Doing to Welcome Guests Back Safely and Comfortably | By David Berger
As the hospitality industry realigns to new guest requirements it begins the process of reopening hotels across the U.S. While each of their situations are unique, hoteliers are navigating similar economic and environmental challenges. Now is the time for hotel operators to learn from one another while formulating and sticking to a selection of best practices to ensure guests feel as confident checking in now as they did one year ago. To take the pulse of the industry, I spoke with four hoteliers to better understand their reopening plans.
Friday 24 July 2020 - Uniguest

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