Accessing roomservice just got a lot easier for corporate housing guests staying at the Synergy Chelsea in New York. Through a new strategic partnership between Volara and Butler Hospitality, guests staying at 232 7th Avenue can now scan a QR code on a Volara-powered Google Nest Hub to access an in-room restaurant menu on their mobile device. Foodservice items are prepared by executive chefs in one of five operating hotel hub kitchens in Manhattan and delivered directly to each unit by a uniformed butler. Rather than requiring guests to order from an online delivery service that does not background check or COVID screen drivers, Butler Hospitality's professional butlers present orders in quality packaging designed specifically for delivery transport.

ASSA ABLOY Global Solutions with its leading expertise in security access innovation, has enhanced the abilities of TownePlace Suites by Marriott St. George in maximizing guest safety, convenience and operational efficiency with the implementation of VingCard Classic RFID door locks equipped with Mobile Access. Following a speedy and hassle-free upgrade experience, the 84-room Utah-based property is not only able to ensure that guests are protected using the industry's highest security encryption standards, but can also provide them with the enhanced convenience of contactless digital key room entry for multiple areas throughout the hotel. With its full compatibility with the latest in IoT technology, VingCard Classic RFID further provides property leadership with the ability to run a more efficient hotel operation while offering the opportunity to minimize energy costs without coming at the expense of guest comfort.

Infor, a global leader in business cloud software specialized by industry, today announced the launch of Infor Hospitality Management Solution (HMS) in China together with AWS China (Ningxia) Region (operated by Ningxia Western Cloud Data -- NWCD). The launch is aimed at helping more customers in China's hospitality management industry rapidly implement seamless solutions that streamline operations, with the overall goal to provide enhanced guest services and experiences.

SpaSoft, an industry leading, all-in-one spa management system, is excited to reveal the new brand identity for their next generation solution. The brand enhancements reflect the resilience and growth journey SpaSoft has taken over the years to deliver a robust, customizable and flexible software to power luxury spas around the world.

Deutsche Hospitality presented its new loyalty and rewards program "H Rewards" in summer 2020. With the bonus program, Deutsche Hospitality opened up a significantly expanded benefits package for all guests of its five brands. Behind one of the most modern and efficient hotel bonus programs is dailypoint™.

ALICE, a leading hospitality operations and management platform, is pleased to announce that it is the preferred operations technology provider for Curator Hotel & Resort Collection, a hand-selected collection of small brands and independent lifestyle hotels and resorts worldwide. In selecting ALICE as their preferred operations technology provider, Curator Hotel & Resort Collection is ensuring its properties have the proper tools for its hotels and staff to provide a superior guest experience.

When you are a hotel group operating 49 corporate, leisure, and lifestyle hotels across the United Kingdom and Ireland, a pandemic can have a devastating impact on employee communication if digital safeguards are not in place. When the 2020 pandemic first hit, Jurys Inn & Leonardo Hotel Group had to close all but three of our properties that remained open to accommodate essential workers. Most of our 3,000 employees were furloughed. Thankfully, when we needed to bring our people back in July to begin reopening, we were able to reach 100 percent of them thanks to a new relationship with Beekeeper.

Hotel-industry-leading technology providers, IDeaS and Mews, announced today a new integration between their best-in-class systems. The 2020 HotelTechAward winners have developed a two-way data exchange that automates the seamless transfer of information between IDeaS' revenue management solutions and Mews Commander, a property management system (PMS).

On November 18, 2020, Oracle announced that it has entered into an agreement to acquire Nor1. The acquisition extends Oracle Hospitality's OPERA Cloud Suite by adding Nor1's Merchandising platform that enables hotels to provide personalized offers throughout the guest journey using AI & machine learning, thereby improving guest engagement, and driving incremental revenue and improved loyalty for hotels.

In the midst COVID-19, hoteliers responded quickly to manage reservations through direct and indirect channels, adjust cancellation policies, and adopt stringent cleaning and social distancing protocols to accommodate concerned guests.