UgoVirtual™, a leading global provider of a comprehensive digital platform of modular engagement solutions designed to meet the rapidly expanding needs of the virtual/hybrid conference and event management industry, today announces the debut of Ugo3D & AR Elements, a highly advanced and unique way to add dimension to virtual, hybrid and in-person events.

INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today a new deal with Hotel Metropole Monte-Carlo in Monaco. The renowned Mediterranean property will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in, that adds another layer of convenience and safety for guests and team members.

The pandemic led to an increase in contactless technology and experiences in the hospitality industry, and even as we return to a new normal, many of these innovations are likely to stick. A hotelier’s job is to make guests comfortable, and if guests have become accustomed to new ways of doing things, then hotels will need to accommodate.

Hospitality work is one of the most enduring professions in human history, but it is not immune to the passage of time. Advancements in technology have made it easier for hotels to simplify operations, sharpen pricing strategies, and better know their customers. Still, as new innovations take root in the industry, the purpose of time-honored roles continues to evolve. Every area of the hotel, from mainstays like the front desk to relative newcomers in revenue management, continues to feel the impact of these shifts.

ALICE, the hospitality industry’s leading operations technology company, has launched a new eBook for hoteliers: The A Team: A look at how ALICE’s Success Team Advocates, Accelerates, Augments, and Amplifies with Amazing Advice and Acumen.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Manor Vail Lodge in Vail, CO has selected the award-winning innovative InfoGenesis POS solution, as well as IG Flex for Mobile POS, its modern cloud-native SaaS IG OnDemand for self-service F&B ordering and payment, and Agilysys Pay Connect for secure payment processing.

Infor, the industry cloud company, today announced that Accor IMEA, an augmented hospitality leader with more than 400 hotels in India, Middle East, Africa and Turkey, is transforming its accounting systems with Infor SunSystems, a powerful financial management solution, on AWS.

Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, has been recognized by Marriott International as achieving the highest vendor ranking in May for High-Speed Internet service based on its stringent Global Property Network Standards (GPNS). Cloud5 is one of a small group of providers that has earned the GPNS “Full” designation and is also among the select few approved to install and support HSIA at Marriott’s large, full service managed properties. Cloud5 outranked competing vendors in May’s GPNS report for areas including operational compliance, support and responsiveness to brand or property requirements.

Much of the hotel technology stack functionality – property management, revenue management, distribution – has evolved over decades into what it is today. Even online distribution, which didn’t surface until after the turn of the century when guests first started booking their trips online – has been decades in the making.

Like many hoteliers grappling with COVID-19, we worked urgently to maintain occupancy – and keep the lights on.