Today’s guest demands more from hotel restaurants - so should hoteliers of their systems. Clio O’Gara, Country Manager Ireland at Guestline discusses how hoteliers should expect as much from their PMS as they do their beef supplier!

Today, apaleo published a new resource for hoteliers considering a cloud migration in Get Your Head in the Clouds: How to Move Your Accommodation Business into the Cloud.

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that the La Valencia Hotel in La Jolla, CA has implemented the award-winning innovative InfoGenesis and IG Flex SaaS POS solutions, as well as its modern cloud-native SaaS Agilysys Pay Connect secure payment processing product to enhance their guest experience.

Worldline [Euronext: WLN], the European market leader in payment and transactional services, today announced its collaboration with Cendyn, a leading innovator in CRM, sales, and revenue strategy in the hospitality industry. Thanks to this partnership, hotels can now include secure e-payment solutions in any automated guest communication based on the seamless integration of Cendyn’s CRM, the hotel’s own PMS (property management system) data and Worldline’s e-payment solution.

Cloudbeds, the fastest growing hospitality management platform, announced the launch of a fully integrated payments solution and a new Financial Services division in the US, Canada, UK, and EU.

Property management system (PMS) software provider, RMS Cloud, has recently opened a China hosting centre to support its worldwide expansion. This will enable the technology company to host data in an exclusive Chinese data centre to comply with the country’s data residency laws, further broadening its product offering across Asia.

The direct channel continues to rise and takes a bite out of the OTAs! The share of direct has increased to reach a record level in the first quarter of 2021, representing a third of a hotel’s revenue. In times of crisis, hotels have favoured the Metasearch CPA model which is the least risky business model. And Google Hotel Ads is literally crushing the model. But what about the new Google free booking links? Does this new offer live up to the expectations raised by it?

Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both.

OpenKey, the industry standard for universal Digital Key in hotels, today announces a new integration with Cloudbeds, one of the world’s fastest growing hospitality management platforms. With this integration, when a reservation is made through Cloudbeds, the guest’s relevant information (e.g., mobile number and reservation details) will be automatically shared through OpenKey HOST to deliver a Digital Key to the guest’s smartphone.

IDeaS, a SAS company, is the world's leading provider of revenue management software and services. With over 30 years of expertise, IDeaS delivers revenue science to more than 15,000 clients in 143 countries. Combining industry knowledge with innovative, data-analytics technology, IDeaS creates sophisticated yet simple ways to empower revenue leaders with precise, automated decisions they can trust. Results delivered. Revenue transformed. Discover greater profitability at ideas.com.