Shiji has announced that the Dubai World Trade Centre (DWTC) has recently gone live with its enterprise-level Infrasys Cloud POS solution, in addition to its leading payment interface, Shiji Payment Solutions

The 2021 TechOvation videos are now online for you to watch! HTNG's TechOvation competition continues to grow year after year, proving to be a valuable award within our industry. This year we are proud to have nineteen participants vying for their product to be named the most innovative technology solution in 2021!

When you’re contemplating a big change, it helps to know what it is that you can expect. Digital transformation in the form of a cloud hotel property management system implementation via SaaS is a common one in the hospitality industry. There are always going to be unforeseen variables in any detailed process like this, with each one different from another. But getting an idea of what to expect always helps to ease tensions, avoid misunderstanding, and to plan accordingly for what’s to come.

Any hotelier trying to boost incremental revenue with upsells has witnessed the process operate less than ideally: Front-desk agents essentially “yielding down” offers rather than “yielding up.” Which defeats the entire purpose.

IDeaS Revenue Solutions, the world’s leading provider of automated revenue management software and services, has launched the hospitality industry’s first revenue management system (RMS)-user competency program with the IDeaS G3 RMS Essentials Certification.

D-EDGE Hospitality Solutions, a leading provider of SaaS and digital marketing solutions for hoteliers, announces a new partnership with ResNet World. Thanks to this agreement, the 600 hotels of the network will migrate to D-EDGE's CRS* and will benefit from MediaGenius, the first multi digital media platform dedicated to hoteliers.

OpenKey, the industry standard for universal Digital Key in hotels, today announced the successful launch of Digital Key technology in Siberia Bar & Hotel in Aberdeen, Scotland. Siberia is a modern, independent boutique bar and hotel, located on historic Belmont Street in the heart of Aberdeen City Centre. A fiercely independent company, Siberia prides itself on “doing it our way for over 20 years.” In implementing OpenKey’s next-generation platform, Siberia is empowered to operate more efficiently by offering fully contactless guest check-ins, thereby increasing convenience and safety for guests and staff.

The guest experience and serving the best possible version of that has always been the restaurant and food services industry’s central mission. As much as the technology changes radically, some of the primary elements of a great guest experience remains the same. The real question is how technology intersects with perceptions and expectations around what a great guest experience in restaurants and food services should be. What’s the present state, and what will it likely be in the future?

When industries are disrupted for one reason or another, as a hospitality industry decision-maker it can be the perfect time to take control of a certain amount of disruption yourself – digitalization or digital transformation. What does this mean in context? Overall, it means considering key business goals and some of the most effective ways to achieve them in an out of the box way using scalable technology.

Infor, the industry cloud company, today announced that Panda Restaurant Group — the parent company of the largest family-owned and operated Asian dining concept in the U.S., Panda Express — has selected Infor Expense Management (XM) to automate expenses, realize greater efficiencies, and streamline how the organization tracks travel and entertainment (T&E) spend for its multiple brands. Infor XM is one of the most flexible and configurable T&E expense management solution on the market. The application supports mobile usage and social collaboration, helps eliminate manual processes and delivers a consumer-grade experience built for enterprise users.