Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been named Hospitality Partner of the Year, Americas, in the Mitel Global Partner Awards. Award winners were honored for their exceptional understanding of customer needs and ability to provide innovative and customized solutions to modernize their unified communications (UC) experience.

Jeff Wagoner, CEO of Outrigger Hotels and Resorts, along with Laura Cain, VP, Strategy and Solutions Management, Oracle Hospitality discuss today’s issues, new technology innovations, and the future of the hotel industry.

The last two years has signaled monumental shifts within the hospitality industry – both good and bad. Along with the challenges surrounding fluctuating demand and staffing shortages, the pandemic has also ushered in a new era of hybrid travel that are giving hotels a new revenue lifeline. More and more people around the globe are now working from home, and they are also realizing that when your office can be anywhere with a good internet connection – you can work from just about anywhere.

INTELITY®, a leading provider of hospitality’s broadest guest experience and staff management platform, announced today the launch of CIVILIAN Hotel’s mobile app. Powered by INTELITY’s platform, the branded app includes mobile check-in, mobile key, and GEMS®, INTELITY’s collection of staff-facing tools, designed to deliver a more modern digital guest experience.

In his renowned book, The Paradox of Choice, author and American psychologist Barry Schwartz explains, "Autonomy and freedom of choice are critical to our wellbeing, and choice is critical to freedom and autonomy." Nonetheless, though modern Americans have more choice than any group of people ever has before, and thus, presumably, more freedom and autonomy, we don’t seem to be benefiting from it psychologically.” In this digital age, this paradox is well known – innovation is relentless, and consumer preferences are constantly changing in response to emerging platforms and digitally-enhanced conveniences.

Infor, the industry cloud company, today announced that Ostseehotel Dierhagen has decided to upgrade to the Infor Hospitality Management Solution (HMS). The hotel near Rostock, Germany, is taking a significant step towards digital transformation and equipping itself for the future.

IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that the Lily Country Club will implement IDeaS Revenue Management System (RMS) at its 507-room Norwegian golf resort—the third largest hotel in the Oslo area.

RateGain Travel Technologies Limited (RateGain), a global provider of SaaS solutions for travel and hospitality, announced its Preferred Connectivity Partner status with Expedia Group.

WAV, LLC, a full-service distributor of LTE, wireless broadband, networking, and Wi-Fi equipment, and ​​Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, today announced WAV will now supply Nomadix’s suite of internet and guest-facing technologies through its channel across North America. As a complete, one-stop shop, WAV will provide pre-sales engineering, link licensing, stocking, network design and post-sales services for Nomadix’s product portfolio to enable MDUs and hoteliers to build reliable Wi-Fi networks and create better traveler and tenant experiences.

OpenKey, the industry standard for universal Digital Key in hotels, today announced that Stephen Bodnar has joined the company as its new Chief Executive Officer. OpenKey’s former CEO, Ron Owens, will continue to serve the company as he takes on the role of Head of Operations. The decision to bring Mr. Bodnar on board was made to aid in OpenKey’s ongoing growth in the hospitality market, both domestically and internationally. In his new role as OpenKey CEO, Bodnar will facilitate further expansion opportunities and guide the company in the implementation of Digital Key technology in hotels around the world.