Competing for guests in our tech-centric world typically includes having a strong and engaging presence on OTA websites. Researching hotels on OTA review sites are often the first step in a traveler’s guest journey, which in turn makes those listings an important aspect of most hotels’ marketing strategy and why the latest change to the Expedia Marketplace is something important for all hoteliers to understand.

The hotel of the future is often spoken of in very abstract and speculative terms. But since the future doesn’t exist until it’s created in the present over time, it’s best not to wait for the hotel of future to just happen or to rely on single technology solutions to be the key to unlock it. Why not find ways to create that future in a more wholistic way – right now?

Agilysys, Inc. (NASDAQ: AGYS), a global provider of next-generation hospitality software solutions and services, today reported operating results for its fiscal 2023 first quarter and period ended June 30, 2022.

IDeaS, the world’s leading provider of hospitality revenue management software and services, held its annual Converge Hospitality Revenue Summit, bringing together leaders in revenue, commercial, finance, and technology from around the world. This year’s summit featured keynote speakers from some of the top innovators in the hospitality industry and client discussion panels moderated by IDeaS’ leaders.

If you were a traveler before the 2000s, you will remember relying on printed itineraries for everything, having to make your way down to a hotel business center to research activities in your destination or to reply to work emails, and maybe even renting a paid movie from the library’s TV on an evening when nothing interesting was airing on any channels.

As always, HITEC proved to be one of the most important hospitality industry event dates on our calendar in 2022. The benefits of attending are many for us, not the least of which being the chance to see each other’s faces along with those of our peers, customers, and some new people, too. Spread out as we are across the continent, and even across the globe, being together in one place proved to be a valuable time to reconnect.

On June 28th, Ghislaine Maxwell was sentenced to 20 years in prison for helping the now-notorious sex offender and “globetrotting” financier Jeffery Epstein abuse teenage girls between 1994 and 2004. Of course, the world is now painfully familiar with this disturbing story in the wake of Epstein and Maxwell’s arrest, and with the help of documentaries like Jeffrey Epstein: Filthy Rich currently on Netflix, which exposed the horrifying crimes committed by the pair in great detail.

Hyatt is a leading global hospitality company guided by its purpose: to care for people so they can be their best. Hyatt counts more than 1,150 hotels and all-inclusive properties in 71 countries across six continents in its portfolio. Digital transformation has always been at the forefront for Hyatt. And when the COVID-19 pandemic hit, Hyatt leaders knew it was time to double down on Hyatt's purpose of care. This included increased focus on digital engagement, digital adoption, and the speed of data for quicker decision-making.

Today, INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced a continued strong partnership with Boston Harbor Hotel to invest in a tablet upgrade, promoting a digital smart-room experience for guests. Boston Harbor Hotel is upgrading their in-room tablets to Lenovo smart-room tablets powered by the INTELITY platform, including GEMS®, INTELITY’s suite of rich staff-facing tools for streamlined service and enhanced engagement between the hotel and guests.

Are you a numbers person? If not, you’re not alone. Many people are drawn to the hospitality industry because they’re great with people, not numbers. That’s a good thing when it comes to hosting guests, but today it’s increasingly difficult to avoid data analytics no matter where you work on property. Fortunately, there are numerous hotel software tools available that make data more accessible and do a lot of heavy lifting for you. Here we explore the role of data analytics in the hotel industry, explain key terms, tools, and metrics, and show you ways to leverage data to improve performance across your property.