IDeaS, a SAS company, the leading provider of hospitality revenue management software and services, announced today its G3 Revenue Management Software (RMS) is now the exclusive revenue management provider for Nobu Hotels. The software has been implemented at seven Nobu properties globally and will be the exclusive RMS for all future properties.

Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce the appointment of Kendall Gallagher as the new Chief of Staff for the company.

Over the last few years, numerous states and cities across the U.S. have worked to reform hotel on-property safety by implementing enhanced workplace safety standards and regulations. Many of these initiatives were brought to life in the wake of the AHLA’s 5-Star Promise, a voluntary commitment made by American Hotel and Lodging Association members to enhance policies, training, and resources surrounding hotel safety and security. The 5-Star Promise was announced in September 2018, and since then, over 20,000 hotel properties have pledged to protect their staff and guests better.

The year 2022 is one set to be remembered for a long time to come. While the global COVID-19 pandemic crisis has dramatically slowed the world down and, in some cases, even brought it to a halt since the beginning of 2020, this year has largely seen economies and countries gradually opening up their borders and business as usual resuming in most parts of the world. We have experienced a phenomenon that became known as revenge buying, where consumers unleashed their pent-up desire to go on shopping sprees (because who would buy new clothes during a crisis when we’re mostly confined to our homes anyway?). Now, we see consumers taking advantage of a combination of lifted border restrictions and high vaccination rates to partake in revenge travel. Good news for the tourism industry, so battered by the many restrictions imposed in the last two years. Except that one thing hasn’t changed: It is still a highly labor-intensive industry with a track record of being slow to adopt new practices and technologies– and we have a labor shortage.

ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, today announces the successful adoption of several of its innovative RIFD door lock technologies alongside its Visionline access management system by Kalahari Resorts & Conventions. With the presence of VingCard Essence, VingCard Classic RFID and VingCard Signature RFID at all four of its properties in located in Pennsylvania, Texas, Ohio and Wisconsin, Kalahari Resorts gains enhanced security capabilities while benefitting from adaptive technologies that can also provide guests with convenient payment and identification methods in order to ensure a hassle-free stay experience.

In this series, we speak with four professionals about their views on the global labor shortage in hospitality, the challenges they are facing, and how they are coping and adapting. Our four interviewees span the industry with diverse experience and backgrounds: Stephen Burke, Founder of Robosize Me, Rosanna Maietta, EVP Communications & PR at the American Hotel & Lodging Association (AHLA), Danica Smith, Director of Product Engagement at Shiji Group, and Gefferson Alves, Managing Director at Ba’ra Hotel Joao Pessoa. You can read our first conversation with Danica here and our second conversation with Gefferson here. Today we connect with Stephen Burke, serial entrepreneur and founder of Robosize ME. 

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, revealed data on top performing distribution channels in a free guide released today titled, “The Big Book of OTAs: A Hotelier’s Guide to Top Distribution Channels.” Among the key findings, Cloudbeds found that lodging businesses connected to at least six distribution channels saw an average revenue increase of 27% in comparison to properties connected to only one channel.

INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today a deal with SUN & MOON Riverside Hotel to implement the INTELITY platform and mobile app with mobile check-in and mobile key for a fully digital guest experience.

IDeaS, the leading provider of hospitality revenue optimization software and services, announced today a global collaboration with Hyatt to power Hyatt’s commercial revenue platform. Hyatt will deploy IDeaS’ suite of products globally as a key component in the evolution of its commercial stack.

Hoteliers are re-envisioning the entire welcoming experience and moving as many touchpoints with the guest into a digital environment. This presents an incredible opportunity to learn about the guest, collect data on their preferences and begin to offer them a better guest experience.