ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has today announced the successful adoption of Mobile Access by Quest Apartment Hotels for several of its properties located throughout New Zealand. Implemented via an integration with the Quest mobile app and ASSA ABLOY Global Solutions’ Certified Partner, Liverton, Mobile Access is now able to ensure instant room access convenience for guests staying at Quest Highbrook, Quest Takapuna, Quest Eden and Quest Remarkables Park.

Data privacy regulations are constantly evolving, requiring hospitality businesses to remain agile. Still, their quest for the ultimate experience demands a strong strategy and well-defined action plan. What can brands do to strive in the digital-first era and how should they prioritise their roadmap?

In the hospitality industry, guest communication plays a pivotal role in shaping the guest experience. It influences guest booking decisions, sets expectations prior to arrival, and ensures guests feel welcome and well taken care of during their stay.

In this episode with Katie Moro and John Hach, we dive into detail about what areas of market data and intelligence truly allow a hotel to thrive without needing to guess what its future demand is looking like. We debate the critical needs of what our industry has to act on to do better when sourcing, aggregating and exposing market data for hoteliers. We then lastly discuss a framework for where the future of market intelligence is going. Have a listen if you are questioning your own market data and if it’s good enough for you.

Bringing together hoteliers, innovators, and thought leaders to reshape the hospitality industry, HIGH5 covered hot topics like alternative accommodation concepts, tech-enabled operators, customer data privacy, or the latest real estate developments.

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, revealed its top 10 revenue-generating distribution channels for lodging businesses in the U.S. The company found that the leading demand channels, Booking.com and Expedia, performed the highest for U.S. lodging businesses with Airbnb climbing the list to no. 3. Airbnb continues to perform as it rises in popularity with more traditional hotel businesses adopting the channel in recent years, signifying the continued convergence of the hotel and short-term rental industries.

Hospitality is an industry whose quality of guest experience hinges on “personal touch”. But after two years spent six feet apart, the definition of “personal touch” is being completely reconstructed.

Whether your organization has sights set on total revenue management or profit optimization, both require visibility and forecasting for your entire business. In this guide, we’ll show you how to lead your organization and take that next step along the path with total revenue forecasting, from aligning departments under common objectives, to leveraging new tools and data, to adopting new metrics for tracking performance.

Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has launched two new applications available today on the Salesforce AppExchange – Hapi Guest For Marketing Cloud and Hapi Guest Analytics. In addition to the core application, Hapi Guest For Salesforce, hoteliers now have additional out-of-the-box functionality to provide more insight into their data and the ability to create 360-degree marketing campaigns to convert more demand.

Agilysys, Inc. (AGYS), a leading global provider of hospitality software solutions and services that deliver High Return Hospitality, announced today that it will release its fiscal 2023 second quarter results after the market closes on Tuesday, October 25th, 2022 and host a conference call and webcast at 4:30 p.m. ET that day. Both the call and webcast are open to the public.