ReviewPro, a Shiji Group brand providing the leading Guest Experience Platform for hospitality, and Concilio Labs, a leading provider in guest intelligence technology, integrate to enable a pioneering 360-degree approach to guestprofiles for Kempinski Hotels.

D-EDGE Hospitality Solutions, a leading hospitality technology provider, announced that it has acquired Equaero - a recognised digital marketing agency also renowned for its technology. Based in Paris. Equaero is a multi-award winner* and Google Premier Partner. Its expertise encompasses digital advertising techniques such as Search, Display, and social ads as well as Search Engine Optimisation (SEO). It is also one of the few agencies of its kind to have developed an in-house state-of-the-art technology platform for campaign tracking and reporting, and tightened integration with key players in the Digital Media industry such as Google, Bing, Yahoo Japan etc.

Sharing information with owners might not rank as OPERA Cloud's top benefit for hoteliers, but it's certainly key to making them happy.

Spoiler alert: if you are looking for a quick answer to this Shakespearean-like question, you will not find it. As a matter of fact, you are probably going to walk away from this post with more questions than answers. But this is to be expected.

What’s the next big thing in hospitality? With a lasting shift in consumer demands & market dynamics, the hotel investment landscape has changed for good. Empowered by the rise of modern technology infrastructures, new hybrid concepts & business models are growing at rapid pace.

Talk of the tech revolution in travel is no longer hypothetical. Over the next 12 months and beyond we will witness continual change in the way we take trips. New tools, solutions and expertise, plus easier transitions through airports and the opportunity to travel with less luggage are all creating headlines.

Cendyn’s eInsight CRM customers will now benefit from Insight Score, the guest lifetime value score supercharged by data science. It is the first of its kind to use predictive analytics to enhance the guest lifetime value score, adding a new layer of sophistication to segmentation for every marketer.

In our regular Shiji Buzz conversations, we explore various hot topics in hospitality technology with a panel of diverse experts from across the industry. Below we share highlights from a recent episode on the changes in F&B post-COVID.

I’ve seen a number of articles and trade magazines discussing sustainability in the last few weeks, and there is a lot of talk about how the industry is embracing greener ways to build, reducing its carbon footprint, using less energy to operate hotels, installing solar panels, and many other initiatives which are but a scratch on the surface compared with the traditional ways of being sustainable. What I’d consider untraditional is what is happening in the technology space, such as employing materials that use fewer natural resources when building a hotel. For example, when building cable infrastructure for communications, IDF and MDF closets have replaced network switches, saving on the amount of cabling needed. Furthermore, with copper, which is traditionally used for cables, one is limited to runs of 300 feet before it has to reach another closet, and then continue to run another 300 feet. But when we talk about a large hotel with upwards of 50 rooms per floor, many closets and an exorbitant amount of copper would be needed.

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, announced today the company was named the World's Best Hotel PMS Solutions Provider by the World Travel Tech Awards for the second consecutive year. The World Travel Tech Awards recognize, reward and celebrate excellence in travel technology through its annual awards program.