INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today that company CEO Robert Stevenson has been named the TravelTech CEO of the Year by the TravelTech Breakthrough Awards. With more than 1,250 nominations from across the world, the annual TravelTech Breakthrough Awards recognize the top companies, products, and services in the travel and hospitality technology industry as judged by senior industry professionals.

As the world changes, so too does the way we travel. While technology penetrates deeper into our lives, climate issues come under ever more scrutiny, and the cost-of-living surges, travelers are adapting, navigating the turbulence with a renewed passion for unique experiences.

Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions that deliver High Return Hospitality, today reported operating results for its fiscal 2023 fourth quarter and full year ending March 31, 2023.

Infor®, the industry cloud company, today announced that Oostwegel Collection, a Dutch group of historically authentic luxury hotels and restaurants, has implemented Infor's full suite of solutions for the hospitality industry. The first business globally to go live with all five of Infor's hospitality-specific systems, Oostwegel Collection has implemented Infor Hospitality Management Solution (HMS), Infor Sales & Catering (SCS), Infor EzRMS revenue management, Infor Table Reservations Solution (TRS) and Infor Point of Sale (POS) across all of its properties.

In this episode we speak with Tammy Pahel, Chief Wellness Officer at Alchemy Resorts about the growing impact of wellness on travel, how to use wellness to personalize experiences in the ways travelers want, and how leaders can use wellness strategies to improve the staff experience.

Business at the Hotel Nikko San Francisco is booming, especially since the property secured a spot on Forbes’ 2022 list of the 13 best hotels in San Francisco. With travelers’ eyes fixed on the luxury boutique hotel in Union Square, the hotel’s management team began looking for new financial management tools capable of delivering macro and micro analysis of numerous data sets and assisting with planning for future investments into the property. PVNG enterprise accounting and Targetvue budgeting and forecasting solutions from Aptech fit the bill for their ability to affordably give operators the insight, flexibility and control they desired.

Today’s guest is a sophisticated consumer who has experienced the full spectrum of brand interactions online. From frustrations with trying to find customer service contact details on your website to being wowed by personalized offers and a one-click checkout, consumers have faced the whole gamut of human emotion when it comes to eCommerce experiences.

Travel across the Asia Pacific region (APAC) is well on its way to recovery, with growing travel demand across all markets as the industry approaches the second half of the year. Data from Amadeus’ Demand360® shows that in the first quarter of 2023 (January-March), the region saw a hotel of 61.7%, surpassing 2019 levels by 3%, thanks to the recent reopening of Greater China's border.

The seemingly sudden impact of ChatGPT took many by surprise. But it was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.

Oracle is expanding the global rollout of its Oracle Hospitality OPERA Cloud Property Management System (PMS), today announcing plans to bring the system to 2,000 additional hotels under the Wyndham Hotels & Resorts portfolio by the end of next year. Currently, hundreds of Wyndham branded hotels are live on OPERA Cloud with franchisees using the system to simplify everyday hotel tasks, personalize guest experiences, and help boost revenue.