After both internal and external audits in partnership with EY CertifyPoint, Ireckonu is proud to announce they have successfully renewed their ISO 27001 certification for 2023. The audit confirmed that Ireckonu systems meet the highest standards of security in a rigorous process that includes a holistic assessment of policies, physical & environmental security, and incident management response capabilities. The certification assessed 114 unique elements to ensure the systems, applications, people, technology, processes, and data centers supporting Ireckonu products uphold the rigorous quality standards this certification demands.

IDeaS Revenue Solutions, the world’s leading provider of automated revenue management software and services has been selected as “RMS Platform of the Year” in the inaugural TravelTech Breakthrough Awards program conducted by TravelTech Breakthrough. This leading independent market intelligence organization evaluates and recognizes standout travel technology companies, products, and services around the globe.

Traveler expectations have changed over the past four years – the hospitality industry of 2023 is not that of 2019. These expectations are catalysts for change as today, personalization tops the agenda, with consumers seeking customizable offers when it comes to booking travel. Flexible and sustainable journeys and the support of modern digital tools to remove the friction from travel are also high on the traveler wish list.

Surfsand Resort in Cannon Beach, Oregon, has built its long-held reputation as a leading vacation spot in part based on its enviable location overlooking the iconic 235-foot-high Haystack Rock just off the Northwest Pacific Coast. In 2022 the resort further elevated its stature by updating all the property’s systems prior to a property-wide renovation and expansion starting in November 2023. Surfsand also reinforced its allure as a destination for special moments by introducing various packages of themed experiences and upgrades individual guests and groups can reserve in addition to their rooms. Coinciding with these advancements, Surfsand decided to upgrade its operational and digital capabilities by choosing property management, point-of-sale and payment processing software and systems from Agilysys.

​​Nomadix® Inc​., bringing connected experiences to life, today announced the launch of Trusted WiFi, an off-the-shelf visitor Wi-Fi onboarding and management service, available as a module on its suite of internet gateways. The solution enables systems integrators and service providers to meet the growing demand for public Wi-Fi, while delivering quality and secure end-to-end wireless internet connectivity. It will extend Nomadix’s footprint into new verticals - from small independent companies to large multisite brands in retail, food and beverage, large venues, smart cities and more.

Cable Beach Club Resort & Spa, a luxury resort located in the heart of Broome's famous Cable Beach, has announced a strategic partnership with RMS Cloud, a global leader in cloud-based hospitality software solutions.

Infor®, the industry cloud company, today announced that Graduate Hotels®, a collection of hand-crafted hotels located in dynamic university-anchored towns, has selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) and will fully standardize on the Infor cloud-based platform. Graduate Hotels has been marking successful go-lives with Infor’s software at 31 properties since June 2022, with the most recent at its Eugene, Oregon, location. With Infor, Graduate Hotels has modern technology at its fingertips to unify and refine operations, deliver superior guest experiences, and implement and execute intelligent strategy.

ASSA ABLOY Global Solutions today announced it has been selected as “Overall TravelTech Company of the Year” in the inaugural TravelTech Breakthrough Awards program conducted by TravelTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout travel technology companies, products and services around the globe.

In this episode, we explore in great detail with David Axelrod what it takes to personalize a modern guest experience, the things you need to listen to, and how to approach your guests where they are. David is an all-around expert on personalization, dedicating his career to writing best-selling books, designing bespoke luxury experiences, and consulting with various companies to improve personalization.

This is an exciting time for hoteliers — the age of data democratization. The technology that collects, manages, and leverages data is quickly improving. At the same time, business owners and employees are gaining a better understanding of what data is and how it can help them. In the past, hoteliers were forced to hand over the keys to their data to third parties, which limited their access to their own data and meant fewer choices when it came to which business intelligence and visualization tools they could use. If you haven’t already done so, now is the time to take ownership of your business’s valuable data.