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Cloudbeds and Ágora Partner to unify Hotel POS and Operations for Seamless Guest Experiences

San Diego, CA – Cloudbeds, the leading hospitality technology platform, today announced a new partnership with Ágora POS, a leading point-of-sale solution in Spain, trusted by hotels and hospitality businesses to streamline operations, ensure fiscal compliance, and deliver unified guest experiences across F&B and accommodation services. The partnership delivers tighter integration between hotel operations and on-property POS systems, enabling hotels to simplify financial workflows, improve guest experience, and maintain accurate, real-time operational data across departments.

The integration unlocks several transformative benefits, including:

• Centralized revenue & “single-check” experience: Charge to Room functionality ensures food & beverage charges can be posted directly to guest rooms, enabling guests to settle accommodation and dining in a single checkout. Unified financials ensure restaurant and accommodation revenue is centralized within Cloudbeds, eliminating the need to reconcile separate systems at day’s end.
• Automated daily operations and regulatory compliance: Real-time sync ensures income and consumption data are synchronized instantly between Ágora and Cloudbeds, keeping reporting accurate and reducing manual errors, while Ágora’s compliance capabilities — including TicketBAI and VeriFactu readiness —, help ensure transactions meet Spanish tax authority requirements.
• Reliable operations and seamless control: Hotels can modify reservation structures and manage properties directly through the connected systems, with all payments, cancellations, and refunds also processed in-system. Offline Mode ensures POS operations continue even during internet outages, preventing lost sales in areas with unstable connectivity.

Hotels are increasingly looking to unify front-of-house and back-of-house operations without adding complexity. Our partnership with Ágora makes it easier for properties to connect POS activity directly to the guest journey, ensuring financial accuracy, operational visibility, and a more seamless experience for both staff and guests. Sebastian Leitner, VP of Partnerships at Cloudbeds

This partnership with Cloudbeds allows us to extend the value of our POS platform into the core hotel operation. By connecting POS data directly with hotel systems, properties gain better control over revenue tracking, financial reporting, and guest service across every touchpoint. Luis Miguel Manzano, Commercial Director at Ágora

For hotel executives, the collaboration addresses a common operational challenge: disconnected systems between property management and POS platforms. The integration supports more accurate reporting, faster financial close processes, and improved transparency across departments, while giving guests the convenience of consolidated billing and fewer friction points during their stay.

About Cloudbeds

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2026), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024).

About Agora

Ágora, developed by IGT Microelectronics, is an integrated technological POS management solution for the hospitality, retail, and food sectors, designed to digitalize operations, simplify daily management, and enhance the customer experience. With over 40 years of experience, IGT maintains a strong commitment to developing a platform that is constantly evolving to adapt to a dynamic digital environment and to the real needs of businesses. Ágora connects point-of-sale activity with a company’s core systems, providing greater financial control, operational visibility, and more efficient, profitable management.

Beyond being a POS software, Ágora incorporates real, agile, and practical improvements, together with proprietary hardware solutions and payment systems, ensuring smoother, more secure processes fully tailored to each establishment.

Today, thousands of businesses across Spain rely on Ágora to manage their operations efficiently. Waitstaff, managers, owners, chefs, and kitchen teams use the platform every day to work in a more agile, reliable, and profitable way, thanks to Ágora’s flexibility and ability to adapt to different sectors and business sizes.

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Cloudbeds
https://www.cloudbeds.com/
3033 Fifth Ave Suite 100
USA - San Diego, CA 92103
Phone: 6502450166
Email: info@cloudbeds.com

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Cloudbeds and Ágora Partner to unify Hotel POS and Operations for Seamless Guest Experiences

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