Cloudbeds Partners with Klaviyo to Empower Hoteliers with Data-Driven Marketing and Personalized Guest Experiences
San Diego, CA —Cloudbeds, the intelligent unified platform powering hotel growth, today announced a new partnership with Klaviyo, the B2C CRM. By connecting Cloudbeds’ property management system (PMS) with Klaviyo hoteliers can automate communications, increase direct bookings, and strengthen guest relationships. With access to real-time data, Klaviyo gives Cloudbeds customers a complete view of each guest’s behavior and booking history, enabling automated, perfectly timed messages based on stay dates, promotions, and repeat visits. The integration installs with one click, requires no additional setup fees, and lets properties start driving personalized marketing from day one. This direct integration empowers hotels to elevate their marketing without adding complexity — transforming guest data into actionable insights that drive engagement, revenue, and repeat stays. By combining Cloudbeds’ intelligent growth engine with Klaviyo’s data-first marketing technology, hoteliers can now compete with the sophistication of global brands while keeping the experience simple, automated, and personal. Cloudbeds is hospitality’s only intelligent growth engine — a unified platform trusted by the world’s most ambitious hoteliers across 150 countries. Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system. The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale. Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World’s Best Hotel PMS Solutions Provider, 2022), and Deloitte’s Technology Fast 500 (2024). For more information, visit www.cloudbeds.com Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 176,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.This integration brings marketing and operations onto the same page. With Klaviyo, Cloudbeds users can turn every guest interaction into a revenue opportunity — driving smarter targeting, higher conversion, and more loyal guests. Sebastien Leitner, VP of Partnerships
Hotels are sitting on rich data, they just need systems that put it to work. Cloudbeds and Klaviyo share a belief that great experiences start with great data. Together, we’re giving hotels the ability to turn insights into connections, and connections into lasting, profitable relationships. Eddie O'Brien, SVP Global Partnerships & Alliances, Klaviyo
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