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How AI and Predictive Hospitality Will Reshape Hotel Revenue and Guest Experience
25 March 2025

Cloudbeds is pioneering AI-driven predictive hospitality, combining revenue management and marketing into a single intelligent system. CEO Adam Harris explains how their proprietary AI model analyzes billions of data points every hour to help hotels optimize pricing, fine-tune marketing campaigns, and attract guests with precision.

At Mercure Paddington in London, this AI-driven approach boosted occupancy from 64% to 92% while maintaining premium rates. Harris emphasizes that AI isn't just about automation—it's about predicting and shapingthe guest experience before they even know what they want.

Key Takeaways

According to Harris, the future of hospitality is predictive, intuitive, and deeply human—powered by AI, but built around the guest.


Related Event
ITB Berlin 2026
3-5 March 2026
Messe Berlin
Bezirk Charlottenburg-Wilmersdorf
Berlin, 14055
Germany



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Hospitality Net
https://www.hospitalitynet.org
Boschcour 54
Maastricht, 6221 JR
Netherlands, The
Email: info@hospitalitynet.org

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