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Cendyn launches eInsight Sales, the first fully integrated Sales & Marketing CRM platform for hospitality
Together, Cendyn’s eInsight™ Sales and eInsight™ CRM create a single and revolutionary platform for sales and marketing teams that intertwines generating demand, building pipeline, enhancing guest satisfaction, and driving loyalty.
7 March 2023

Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce the launch of eInsight Sales, a new B2B sales automation solution available as a hospitality-centric add-on to Cendyn’s industry-leading eInsight CRM platform.

Empowered by the same PMS data that powers eInsight CRM, eInsight Sales enables hoteliers to easily correlate guest profile, reservation, and production data from the PMS with corporate accounts and travel agent data to determine where the demand lies, learn more about their feeder markets and pinpoint opportunities and gaps across their sales and marketing strategy. With hotels looking for every opportunity to drive profitability and provide operational efficiencies, eInsight Sales and eInsight CRM offers the unique opportunity to optimally manage all demand and their sales pipeline across transient and corporate business in one single platform.

eInsight Sales was designed from ground-up with hospitality in mind, and we’re excited about not only launching the industry’s first fully integrated sales and marketing solution, but, more importantly, its ability to strengthen hotels’ overall sales performance by eliminating time-consuming manual tasks and increasing productivity with better processes and response times. By adding sales automation to our CRM, customers will benefit from more business won, reliable reporting and deal forecasting, increased customer satisfaction, and an efficient use of resources. Michael Bennett, President & Chief Marketing Officer at Cendyn

The combined solution features chain-wide contact, activity tracking, and reporting of sales activities, contracts, sales leads and opportunities, production, and future reservations giving unrivaled visibility for Sales teams to deliver on their revenue goals.

Sales and marketing teams can collaborate to create highly personalized automated or ad hoc sales campaigns targeting corporate clients and travel agents to jump-start outreach efforts with segmented, pre-scheduled campaigns and personalized direct sales communications through Cendyn’s Microsoft Exchange integration. eInsight Sales puts hoteliers in the driving seat so they can manage deals through the pipeline and drive revenue quickly and efficiently with a complete end-to-end solution.

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests, drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.

Cendyn has over 35,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India. To find out more, visit cendyn.com

Organization
Cendyn™
https://www.cendyn.com/
301 Yamato Rd, Ste 3194
USA - Boca Raton, FL 33431
Phone: 1-561-515-6276
Email: info@cendyn.com

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