Los Angeles, CA - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today an updated partnership with Unifocus, the global leader in hospitality operations software. Following recent revisions to Unifocus’s technology, the INTELITY integration is all new. Built on INTELITY’s R5 platform to take advantage of its industry leading capabilities, the latest integration includes richer synchronization of guest request details between INTELITY and Unifocus. Unifocus is the leader in providing workforce management software that elevates hospitality operations. INTELITY’s R5 platform enables guests to initiate requests to the hotel via smart-room tablets or hotel mobile apps. The addition of Unifocus into INTELITY’s R5 integrations cloud allows those same requests to be routed directly to on-premise teams via their existing operational workflows. The updated integration builds on top of a long-standing partnership that has delivered staff automation, lifecycle status tracking of guest requests and enhanced security to customers worldwide. For more information about the INTELITY platform or to request a demo, please visit intelity.com/demo. For more information about Unifocus, please visit www.unifocus.com. Unifocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules. Staff is easily aligned with a world-class Time and Attendance module that communicates schedules and facilitates swaps with tools like Shift Genius that live within an intuitive mobile app. Once scheduled, frontline employees operate with ease from the industry-leading Knowcross Task Management suite that streamlines guest services, housekeeping, maintenance, inspections, and glitches. With traditional workplace silos removed, managers benefit from a complete view of analytics and a personalized virtual assistant, Odin, that highlights opportunities to improve productivity and cost controls while keeping an eye on guest satisfaction and employee engagement. Unifocus is arming managers with best-in-class decision-making technology in the hospitality, restaurant, retail, and healthcare industries. Visit Unifocus.com to learn more about the labor and operations paradigm shift.Partnering with INTELITY was a natural choice to create a more seamless workflow process for hotel staff. At Unifocus, we strive to be the industry leader in workforce optimization. With our long-standing INTELITY partnership, we can continue to ensure our customers have the most advanced solutions in the industry. Moneesh Arora, CEO of Unifocus
At INTELITY, our goal is to create a great guest experience in part by offering seamless workflows for hotel staff so they can offer the very best in service. Through our long-standing relationship with Knowcross, now Unifocus, we will continue to help our hotel partners outperform, while also attracting and retaining employees. We are excited to incorporate Unifocus's continuing advancements into our R5 platform. Robert Stevenson, CEO of INTELITY
About Unifocus
About INTELITY
INTELITY® is the global leader in guest experience technology, uniting mobile, in-room, and operational tools into one fully-integrated hospitality platform. INTELITY's Guest Experience Management System, GEMS®, offers a full operations hub for staff to manage all back-of-house logistics. GEMS provides a suite of dedicated tools to automate and streamline daily operations, manage incremental revenue streams, report insightful business data, and aid in elevating the guest experience. INTELITY has been designated Forbes Travel Guide's "Official Guest Engagement and Staff Management Platform Provider" and is utilized in more than 70 countries across six continents. For more information on the INTELITY platform, visit www.intelity.com.
Contact
Alexandra Kuipers
Head of Marketing
Phone: 407-965-2222
Email: alexandra.kuipers@intelity.com
Organization
INTELITY
https://intelity.com/
600 Wilshire Blvd., Ste. 700
USA
- Los Angeles, CA 90017
Phone: 1 310-596-8160
Email: info@intelity.com
Recent News
 INTELITY Announces Steve Proctor as CEO to Lead Turnaround and Modernization of Hospitality Tech Platform |
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INTELITY Named Best Guest Experience & Staff Management Platform in the U.S. from LUXlife Hospitality Awards 2023 |
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INTELITY Named World’s Best Hotel Digital Key Solutions Provider, World’s Best In-Room Tablet Provider at 2023 World Travel Tech Awards |
