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Driving Revenue and Digital Guest Journeys using Salesforce and Real-time Guest Data
Hapi’s CRM Connector App for Salesforce is powering up the customer journey and helping drive revenue through smarter marketing.
6 October 2020


Driving Revenue and Digital Guest Journeys using Salesforce and Real-time Guest Data
Driving Revenue and Digital Guest Journeys using Salesforce and Real-time Guest Data

‍Data Travel, LLC is releasing a new version of Hapi Connect, a native Salesforce App that is available on the Salesforce AppExchange. The product is designed to bring PMS data directly into Salesforce, the world's best CRM.

"Productized connectivity is important because you can be integrated and operational in a matter of days rather than months, and Salesforce offers maximum flexibility in customizing your hotel group's CRM/EDM solution". - Luis Segredo, CEO of Data Travel.

In the latest release of its Salesforce connector app, Hapi introduces several new features including the most significant enhancement, two-way profile integration between Salesforce and a hotel PMS such as Oracle OPERA.

Additionally, a much deeper array of customer and reservation data is now available in Salesforce allowing for smarter and more relevant analysis, segmentation, and email automation.

Here's a quick summary of what Hapi is bringing to Salesforce:

Profiles: Individual, Corporate, Group, Travel Agent

Reservations: Details, Services, Packages, Transportation, Special Requests

Past Stays: Guest Revenues, Account Revenues, Member Revenues

At Hapi, we're empowering our customers to drive strategic initiatives using the Salesforce Ecosystem with a wide variety of hospitality Data.

To learn more about the latest release of Hapi Connect, check out our latest blog post, "Hapi's Connector App for Salesforce Goes Next Level for Hospitality".

We're looking forward to helping Hospitality recover by making it easier to use technologies through better integrations. For sales inquiries, please contact us.

Hapi is hospitality's connectivity partner, dedicated to simplifying the complex hospitality technology landscape by connecting hoteliers and solution providers at scale. Hapi removes long-standing data barriers, enabling hotels, hotel companies, and technology providers to access and utilize data in real-time. This empowers the creation of unique, personalized guest experiences that drive business success. Hapi serves over 14,000 hotels globally, including major brands like IHG Hotels & Resorts, Wyndham Hotels & Resorts, Sonesta Hotels, Rosewood Hotels, and Starwood Hotels and Resorts. Visit us at www.hapicloud.io to learn more about how Hapi transforms hotel data into real experiences.

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HAPI (Data Travel, LLC)
hapicloud.io/
52 Riley Road, #522
USA - Celebration, FL 34747
Email: sales@hapicloud.io

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