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Hard Rock Hotel San Diego Selects Agilysys POS Solution to Boost Guest Experience
Industry-Leading InfoGenesis® Point of Sale (POS) SaaS Simplifies IT Infrastructure and Adds Business Flexibility
4 March 2020

ALPHARETTA, Ga. - Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Hard Rock Hotel San Diego has selected Agilysys' award-winning InfoGenesis® POS as a hosted solution. InfoGenesis will increase efficiency across the property and help deliver world-class guest service.

As a popular San Diego destination, the hotel wanted to provide a superior guest experience with a POS solution to help them increase guest wallet-share and loyalty, improve server efficiency and provide POS flexibility across their venues.

"We're excited to implement InfoGenesis point-of-sale solution," said Stephen Sowards, General Manager, Hard Rock Hotel San Diego. "Our business is constantly evolving, and it is important that we have a system that we know is reliable and won't get in the way of serving our guests. Our customers expect exquisite service when staying at Hard Rock Hotel, and we are confident that InfoGenesis will live up to our standards."

Located at the entrance of the Gaslamp Quarter across from the San Diego Convention Center, Hard Rock Hotel San Diego boasts an upscale, contemporary design, signature restaurants, a sophisticated nightlife, superior customer service and, of course, the distinctive thread running through all Hard Rock properties - rock 'n' roll. Amenities include 420 rooms and suites including 17 Rock Star Suites, over 40,000 square feet of unique meeting and event space, world-class Nobu restaurant, Float pool lounge and street-level 207 bar.

"We look forward to helping the Hard Rock Hotel San Diego to provide a superior guest experience, increased server efficiency and effectively manage IT support costs with our comprehensive and feature-rich solution," said Wes Taylor, Area Vice President at Agilysys. "The property will be implementing InfoGenesis as a hosted solution equipping the staff to deliver the best possible guest experiences across all touch-points, while simplifying their IT infrastructure."

InfoGenesis POS is an award-winning, comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency. The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite.

Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve High Return Hospitality™ by maximizing Return on Experience (ROE) through interactions that make "personal" profitable. Customers around the world use Agilysys Property Management Systems (PMS), Point-of-Sale (POS) solutions, Food & Beverage Inventory and Procurement (I&P) systems and accompanying hospitality ecosystem solutions to consistently delight guests, retain staff and grow margins. The Agilysys 100% hospitality customer base includes branded and independent hotels; multi-amenity resorts; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. www.agilysys.com

Contact
Catie Pietrofere
Phone: +1 770 810 6049
Email: caitlin.pietrofere@agilysys.com

Organization
Agilysys, Inc.
https://www.agilysys.com/
3655 Brookside Pkwy, Ste 300
USA - Alpharetta, GA 30022
Tollfree: 18002418768
Phone: 1 (877) 369-6208
Email: sales@agilysys.com

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