InnSpire to Showcase TechOvation Winner GuestMagic.AI at HITEC 2019
Stockholm and Minneapolis - InnSpire, a leading provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality market, is preparing to showcase its award-winning GuestMagic.AI platform at this year's Hospitality Industry Technology Exposition and Conference (HITEC), taking place from June 17-20, 2019 in Minneapolis. HITEC attendees can visit booth #1546 to view live demonstrations of this innovative new AI-powered guest service solution, which was recently awarded first place at HTNG's annual TechOvation Award competition at HT-NEXT in New Orleans.
InnSpire to Showcase TechOvation Winner GuestMagic.AI at HITEC 2019
InnSpire developed GuestMagic.AI to anticipate guest needs even before they arrive and check-in to a hotel property. The system uses machine learning and opt-in social media to break down each guests' historical data, then enhances all technical touch-points that the guest encounters during their stay. As a result, each guest is delivered a hotel experience that caters directly to their individual needs, highlighting onsite amenities and local activities that are catered to their specific preferences. Whether the guest is an outdoor enthusiast, foodie or just traveling for business, they will be provided with a more relevant and compelling experience.
GuestMagic.AI also integrates advanced facial recognition technology to establish basic levels of categorization before integrating actual personal data. The system will anonymously map guests entering the hotel as male/female, age, type of traveler and even mood - to help the hotel staff cater better to each guest and, when possible, also enhance all the digital touch points as the guest journeys through the property.
The newly introduced GuestMagic.AI solution by InnSpire was one of 10 finalists at this year's TechOvation Awards. The company was voted the winner by 250 professional panelists and hospitality technology executives, marking the second time that InnSpire has captured the award after taking home first place in the 2013 competition for their ground-breaking personal device streaming technology that has since become a requirement for many travelers.
Martin Chevalley, CEO and co-founder of InnSpire, presented GuestMagic.AI live on stage at HT-NEXT 2019. Mike Blake, president of HTNG commented on the award, saying, "InnSpire's seamless digital guest experience proves innovation is in their DNA."
"I am extremely pleased that the industry sees the value in what we are trying to create; a fully customized and personal guest experience that engages the guest from when they book until they book again - while using automation and AI to scale that experience," said Chevalley. "Combined with easy to use, relevant, proven and innovative technologies, our partner hotels are utilizing the digital guest journey, big data, social media and their hotel CRM systems to ensure that what they are offering is personal, relevant and instantly accessible."
GuestMagic.AI is the most recent addition to InnSpire's award-winning Digital Guest Journey platform, which will be on display at this year's HITEC Conference from June 17-20, 2019 in Minneapolis. HITEC attendees are encouraged to visit InnSpire at booth #1546 to learn more about this comprehensive suite of solutions designed to help hoteliers maximize guest satisfaction, operational efficiency and revenues.
For more information on InnSpire and its comprehensive Digital Guest Journey platform, please visit www.innspire.com.
About InnSpire | Founded in 2012, InnSpire is at the forefront of revolutionizing guest engagement and digital solutions for the global hospitality industry. Leveraging cutting-edge artificial intelligence (AI) and innovation, InnSpire empowers hoteliers to deliver seamless and personalized guest experiences. From mobile apps, mobile check-in, and digital keys to AI-driven chat, interactive TV solutions, smart room controls, and advanced analytics, InnSpire transforms hotels into smart, interconnected ecosystems where every touchpoint enhances guest satisfaction and operational efficiency.
At the heart of InnSpire's offerings is InnSpire ONE, a robust digital ecosystem that streamlines hotel operations while enhancing the guest journey. This dynamic platform enables properties to optimize revenue, elevate guest satisfaction, and adapt quickly to evolving preferences – all within a single, user-friendly solution.
With a rich portfolio of hardware and software solutions, InnSpire has partnered with world-class hotels across five continents, earning a reputation for delivering intuitive, scalable, and cost-efficient solutions. Recognized for its innovation and ease of implementation, InnSpire helps properties unlock the full potential of their hospitality operations.
For more information, please visit www.innspire.com and connect with us on LinkedIn and Facebook.
Organization
InnSpire INC.
www.innspire.com
1875 K Street
USA
- Washington DC, DC 20006
Phone: 46 (0) 8 33 22 02
Email: martin.chevalley@innspire.com
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