CHICAGO -- Cloud5 Communications has been named a semifinalist in the HTNG TechOvation Award competition which recognizes technology innovation in the hospitality industry. After two weeks of voting, Cloud5's Hospitality Dashboard Experience (HDX) is among the ten entries chosen to move forward to the next round of the 2019 HTNG TechOvation Award. Contestants submitted 90-second videos to showcase their innovative solution that is new to the hospitality market. Three of the semi-finalists advanced from the videos that received the most YouTube "likes" from the public. The other seven semifinalists were determined based on votes from the 25 judges. Cloud5's Hospitality Dashboard Experience (HDX) is the first performance management solution that will leverage predictive monitoring and self-healing network technology to proactively manage the guest experience. HDX identifies and resolves network health issues before they impact guests across applications, including Internet, Voice, Guest Service, IOT, and more. With business intelligence and role-based views of the hotel technology ecosystem, the HDX platform boosts guest satisfaction, reduces outages & network costs by managing every aspect of the guest experience proactively. "Cloud5's HDX is designed from the guest perspective," explained Cloud5 CEO Mark Holzberg. "HDX promises hotel operations, engineering & marketing teams a guest-centric view of their network ecosystem with the opportunity to enhance the guest experience through seamless touchpoints automated by AI and machine learning. We are committed to developing leading-edge solutions, like HDX, that transform how hospitality thinks about and applies communications technology. I'm very proud of our innovative R&D and product management teams for the work that they do every day." The next round will take semi-finalist Cloud5 to New Orleans, where it will present on Wednesday, 10 April to the audience at HT-NEXT. The judges will rank the onsite presentations and narrow the ten semi-finalists down to just three finalists. Then, the audience will participate in a live voting poll to determine the 2019 TechOvation Award winner. Original release published by Hospitality Technology Next Generation (HTNG).About Cloud5 Communications
Cloud5 is the leading IT and communications solutions and services provider for customer-centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience at more than 5,000 hotels across the United States, Canada and CALA. Cloud5's award-winning Contact Center combines innovation with skilled agents to deliver white label hotel reservations, sales, guest relations and service that add value across any channel. The company's comprehensive Managed Services support all the technology-related components of a successful hotel operation and act as an extension of a property's IT department. For more information visit cloud5.com or call 877.241.2516.
Contact
Katrina Pruitt-Andrews
Vice President, Marketing - Cloud5 Communications
Phone: +1 312 985 0653
Mobile: +1 301 704 4087
Email: katrina.andrews@Cloud5.com
Organization
Cloud5 Communications
https://cloud5.com/
820 W. Jackson Blvd.
USA
- Chicago, IL 60607
Phone: 877.241.2516
Email: info@cloud5.com
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