Technology has changed guest expectations, making it more difficult than ever for hotels to understand how to best cater to their guests. apaleo has launched a pick your adventure style game designed to help hotels understand which guest segment they want to go after and how to best cater to them. Hoteliers can choose from a variety of guest types like business travelers, families, tech savvy Gen Z, and more. They can then build pieces of that guest's journey to receive a custom report about the guest's profile, the systems required to cater to the guest, and additional accommodations to create the perfect guest journey. 50+ hotels are already working with apaleo to improve their customer journey with fast, easy to use, pre-connected technology. Hotels that are eager to bring their ideal guest journey to life can visit the apaleo team at ITB (hall 10.1, stand 113).About Apaleo
Apaleo is the world's most open API-first property management platform for hospitality businesses. Powering over 2,000 properties in more than 30 countries, Apaleo streamlines operations and elevates guest experiences across hotels, vacation rentals, serviced apartments, and residential living. Apaleo's Agent Hub–the first-ever AI agent marketplace for hospitality–helps operators adopt autonomous agents to improve business performance. Customers include citizenM, easyHotel, limehome, Korner Hotels, Miiro Hotels, and Numa. Apaleo is Phocuswright's 2025 EMEA Travel Innovation Award winner. For more, visit apaleo.com
Organization
Apaleo GmbH
The open hospitality platform
https://www.apaleo.com/
Sandstr. 3
Munich, 80335
Germany
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