Beijing July 31st, 2018, Shiji Group established operations in Sydney, Australia to manage the growth and customer care in the Pacific. With over 8,000 hotels using Shiji products in the region and international offices in Singapore, Malaysia, Hong Kong and Macau it became evident that to keep with Shiji's tradition of customer service, an office was needed for Australasian customers. "Shiji began as a technology service and support company for hotels, we know how important it is to have local customer service and support teams to support our growth." said Kevin King, COO of Shiji Group. Located in Sydney and headed by industry veteran, Anthony Stevens, the new team will be focusing on servicing existing customers while growing the customer base in the region. The operation has already seen steady growth with 10 new team members added to since opening. Shiji's Sydney operation is planned to grow quickly in the coming years to service, sell and support all Shiji's hospitality products in the Point of Sale, Property Solutions, Payments as well the various Data and Distribution services. The opening of the Australian operation adds to the existing 17 offices around the world. The international growth of Shiji Group is fueled by its mission to maintain superior service levels to all clients and future clients globally. The investments in cloud technologies are a priority for Shiji Group who see a great opportunity for the global travel industry and its existing and future data-driven solutions.About Shiji Group
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based solutions include property management system, point-of-sale, guest engagement, distribution, payments, and data intelligence for over 91,000 hotels worldwide, including the largest hotel chains. With more than 5,000 employees across the world, Shiji is a trusted partner for the world's leading hoteliers, delivering technology that works as continuously as the industry itself. That's why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions. For more information, visit shijigroup.com.
Contact
Chloe Xu
Brand Manager
Phone: +86 10 5932 5388 86856
Email: chloe.x@shijigroup.com
Organization
Shiji Group
www.shijigroup.com/
Saarbrücker Str. 36A
Berlin, 10405
Germany
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