Munich -- dailypoint™ and protel hotelsoftware GmbH, provider of on-site and cloud-based advanced property management systems (PMS), have today announced a technology integration to enable the whole of the protel customer base to connect into cloud-based dailypoint™ CRM and Central Data Management software using a standardized and highly efficient enterprise bus solution.
protel customers exchange and centralize all important data sources. With dailypoint™ they have access to patented data cleansing functionalities for the creation of a central and clean guest profile enriched by artificial intelligence. dailypoint™ creates fully automated interests and guest preferences based on the consolidated data sources like protel, the hotel website, email newsletter, guest questionnaires and many others.
The main focus of this technology integration is:
✓ Deep data exchange between both systems
✓ Patented data cleansing and AI processes to create a central guest profile
✓ Transforming data into usable knowledge for a more individualized CRM and guest services
"dailypoint™ is the leading data consolidation platform for a strategic Central Data Management. Only through our patented processes hoteliers are able to benefit from the ever-growing amount of data. With the integrated modules the cooperation between protel and dailypoint offers hoteliers a one-stop solution for CRM, Loyalty or Analytics to drive more direct and profitable business," said Dr. Michael Toedt, Chief Executive Officer, at dailypoint™.
"dailypoint have always impressed us with their holistic view of hotel data collection and enrichment, and this is a key reason our products work so well, together, for our clients. protel's commitment to the new hospitality platform protel.I/O has been matched by dailypoint, as today's successful certification demonstrates. The vendor-neutral future for our shared #hoteltechnology starts here, with this innovative collaboration" said Jeremy Armes, VP of Marketing at protel.
The integration via protel.I/O allows dailypoint™ to connect to otherwise disparate PMS and other data sources, offering different functionality through a standardised interface. So whether a client is using the protel AIR web-based PMS or an on premise solution, they can take immediate advantage of dailypoint' s offering including its solutions kissCRM by dailypoint™ - a plug and play CRM offering - and the dailypoint360° Central Data Management and CRM solution. Both come with a Privacy Dashboard as an important step towards GDPR compliance.About protel | Hotel software made in Germany
protel solutions form a robust technology stack for all hotel business types, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. Formed 27 years ago in Dortmund, Germany, shaped by one of the world's most dynamic overseas investment markets, the beating heart of this modern software company serves only hospitality. The first cloud-native PMS and apps went live in 2009, and two consecutive Olympic villages – "the largest hotels on Earth "- were built on protel. Operations expanded internationally to over 90 countries, leading to branch offices in Dubai, Vienna, and Atlanta. More than 14,000 hotels worldwide choose to power their business with protel. Continuing to influence the technological change within the hospitality industry, protel speaks excellent hotel. Talk to us today. www.protel.net
Contact
protel press
Email: press@protel.net
Organization
protel hotelsoftware GmbH
www.protel.net/
Europaplatz 8
Dortmund, 44269
Germany
Phone: 49 (231) 915 93 0
Email: press@protel.net
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