With advanced and powerful new products and services ranging from next generation POS technology to integrated loss prevention and data science cloud services, major companies across the sports and entertainment marketplace continue to find a foundation for innovation with Oracle Hospitality. The combination of cloud-based food and beverage management software and ruggedized mobile POS from Oracle Hospitality enables sports and entertainment venues, such as stadiums and theme parks, to increase speed of service, maximize operational efficiency, and manage loyalty and season-ticket holder programs – all while receiving detailed real-time reporting and analytics. "Oracle Hospitality's proven track record and commitment to the sports and entertainment marketplace is evident by our progress in product innovation," said Dan Bell, Vice President, Sports & Entertainment, Oracle Hospitality. "Oracle is investing millions in R&D and support to enable venue operators to deliver the service that fans want and expect. Our food and beverage platform scales to support the largest sporting and entertainment venues and offers the ability to conduct iterative innovation through cloud deployment to improve the overall fan experience." Research conducted by Oracle Hospitality makes it abundantly clear what fans want: speed and reliability. Forty-five percent of fans around the world had abandoned lines at events because the wait was too long. The Simphony Cloud platform can reduce waiting time with high-performance cloud POS delivered on integrated hardware for kiosks and mobility. Oracle Hospitality's flexible Gift & Loyalty solution integrates with the POS to support fan recognition and personalization. An integrated back office suite offers cloud solutions designed to minimize costs, waste, and theft while delivering extensive reporting capabilities. In addition to driving more personalized fan experiences, Oracle Hospitality also provides stadiums with tools to optimize event-day operations from beginning to end through Simphony Venue Management, which can track inventory and food costs, and Simphony Suites Management, which can help streamline production of advance food orders, pantries and the timed distribution of orders to event suites. Product and service innovation Industry-wide domain expertise and insight From stadiums to theme parks, the cloud-based delivery of the Simphony platform combined with extensibility and integration capabilities, allow the sports and entertainment industry to continuously innovate the experience for fans and guests at events and concerts. The inclusion of new apps and trends is key. In the past 12 months, Oracle Hospitality has added additional value to the Simphony platform through a variety of strategic relationships and integrations, including with QikServe and FreedomPay. Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty. Cloud-based, mobile-enabled, with open APIs, Oracle's OPERA Cloud property management and distribution, Simphony point-of-sale, reporting, and analytics, and Nor1 upsell solutions accelerate innovation, increase revenue, lower IT cost, and maximize operating efficiency. To learn more, please visit www.oracle.com/Hospitality. Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com. Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.
Oracle Hospitality also continues to release significant new products and services to support ongoing customer innovation and fan engagement, including:
With more than 35 years of experience in the sports and entertainment space, Oracle Hospitality understands the complexities that comprise this unique environment. We share this insight through providing original research to our customers, partners and the industry, to shed light on fan and guest trends and opportunities. Recent reports include the Oracle Hospitality Fan Experience Report, which details how consumers want technology to fuel their experience at sporting and concert venues, and the Oracle Hospitality Restaurant 2025 Report which outlines how consumers expect new and innovative technologies to reinvent their hospitality experience by the year 2025.
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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