Cloud5 Streamlines Guest Engagement with Volara Partnership
CHICAGO -- Cloud5 Communications, hospitality's #1 communications technology and services platform, is partnering with Volara to offer WiFi powered voice-based guest engagement for hotels and resorts. The partnership is a natural extension of Cloud5's holistic hospitality communications platform designed to deliver an exceptional stay experience for today's always-on hotel guests. Cloud5 will be showcasing Volara in booth 1029 at HITEC 2017 in Toronto next week. To schedule an appointment, click here. Automated guest engagement is disrupting guest services, demanding hotels and management companies to rethink how they connect with and serve clients on the guests' medium of choice. "Cloud5 provides the backbone of the hotel engagement infrastructure," said David Berger, CEO for Volara. "Together, Volara and Cloud5 provide a streamlined solution for hotels to service guests and build loyalty." Imagine the convenience and cost savings of handling guest requests, inquiries and greetings automatically on the prompt of your guest's voice. Volara provides device agnostic guest engagement software running on hardware like the Amazon Echo that is fully customized to each property. For guests who want immediate answers simply without calling into the front desk, Volara offers a quick and frictionless guest-aware solution. Service applications include:
You can find Volara's software deployed today at hotels across the country, including:
"We're excited to partner with Volara to offer hotels the one-stop convenience of advanced converged data and telephony services, plus guest engagement," said Mark Holzberg, Cloud5 Communications Executive Vice President and Chief Commercial Officer. "Automated guest engagement solutions are a natural extension of the hotel network that Cloud5 can effectively deliver to our hotel clients, enabling them to build better, longer guest relationships, eliminate negative reviews and increase revenues."
 
Cloud5 Streamlines Guest Engagement with Volara Partnership
|
Cloud5 is the leading IT and communications solutions and services provider for customer-centric brands across the Americas. The company's fast, reliable Internet solutions and flexible voice systems enhance the guest experience at more than 5,000 hotels across the United States, Canada and CALA. Cloud5's award-winning Contact Center combines innovation with skilled agents to deliver white label hotel reservations, sales, guest relations and service that add value across any channel. The company's comprehensive Managed Services support all the technology-related components of a successful hotel operation and act as an extension of a property's IT department. For more information visit cloud5.com or call 877.241.2516.
Contact
Katrina Pruitt-Andrews
Vice President, Marketing - Cloud5 Communications
Phone: +1 312 985 0653
Mobile: +1 301 704 4087
Email: katrina.andrews@Cloud5.com
Organization
Cloud5 Communications
https://cloud5.com/
820 W. Jackson Blvd.
USA
- Chicago, IL 60607
Phone: 877.241.2516
Email: info@cloud5.com
Recent News
 Cloud5 Earns Third Consecutive Win as Mitel’s Hospitality Partner of the Year |
|
Cloud5 Experiences Strong First-Half Growth as Hospitality Industry Demand Continues |
|
Cloud5 Appoints Frank Ziller as Chief Technology Officer |
