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Next-Generation Property Management Systems Play Key Role in Enhancing the Guest Experience Says New Study
New eBook Provides Roadmap for Hoteliers Looking for New PMS Technology
21 November 2016

ALPHARETTA, GA. -- Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced availability of The 2016 Smart Decision Guide to Hotel Property Management Systems.

Based on extensive research conducted by Starfleet Research, the eBook reveals that next-generation property management systems are increasingly important not only to streamlining operations and improving efficiency but also to enhancing the guest experience.

According to the research, next-generation solutions provide superior management controls, which help hotels reduce costs and increase profitability. But these systems also provide hoteliers with analytic reporting that enables them to gain deep insights into guest behaviors. These insights, in turn, make it possible to enhance guest service and drive continuous performance improvement.

"The property management system should be viewed as the command center from which all mission-critical decisions are made," said Jeff Zabin, research director at Starfleet Research. "It should automate all the basic functions, of course, such as housekeeping, room service delivery and maintenance management, as well as the routine tasks like deposits, cancellations and confirmations. But it also should enable hoteliers to track, analyze and optimize the flow of information across every part of the organization. Ultimately, the PMS should drive a higher level of service and help hoteliers raise the level of overall guest satisfaction."

Key findings of the study include:

"This research emphasizes not only the significance of the property management system in streamlining overall operations but also its importance in enhancing the guest experience," said Jim Walker, senior vice president of global revenue at Agilysys. "For anyone tasked with sourcing a new PMS, this guide will help them understand everything they need to know about next-generation property management systems and will provide a roadmap for how to select the right one for their business."

Download the free PMS eBook at http://info.agilysys.com/PMS-DecisionMakingGuide.

Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins. www.agilysys.com

Contact
Robert Shecterle
Director of Product Marketing
Phone: +1 770 810 6046
Email: robert.shecterle@agilysys.com

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Agilysys, Inc.
https://www.agilysys.com/
3655 Brookside Pkwy, Ste 300
USA - Alpharetta, GA 30022
Tollfree: 18002418768
Phone: 1 (877) 369-6208
Email: sales@agilysys.com

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