ALPHARETTA, GA. — July 7, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Grand America Hotels and Resorts, headquartered in Salt Lake City, has selected a comprehensive Agilysys solution suite — including InfoGenesis® POS, rGuest® Pay and rGuest® Seat — to streamline food and beverage delivery at 20 restaurants in six locations. Grand America Hotels and Resorts, which owns properties in five states, needed integrated point-of-sale and payment gateway systems that would optimize food and beverage operations and secure sensitive cardholder data. The executive team also wanted a comprehensive restaurant reservation, table and wait list management solution that would automate reservations, improve wait list execution and enable the organization's food and beverage outlets to personalize engagement with diners. "We needed state-of-the-art technology that would strengthen our entire food and beverage operation, and the Agilysys solutions met all our criteria," said Mark Quealy, point of sale food systems manager at Grand America Hotels and Resorts. "We particularly appreciate the reporting features in InfoGenesis and the fact that it allows a self-hosted environment, which is more cost-effective for us than a SaaS solution. Additionally, rGuest Seat can reserve tables across all restaurants at our resorts and can function independently from the server if there is down time, while rGuest Pay reduces the risks associated with credit card acceptance. These solutions will work together to help us improve operational efficiency, maximize revenue potential and provide seamless guest service from restaurant reservations to payment." Grand America Hotels and Resorts is implementing the following Agilysys solutions:
"Our point-of-sale, payment gateway and table management solutions address some of the top concerns of hotels, resorts and other hospitality venues — convenience, speed of service and security," said Jim Walker, senior vice president of global revenue at Agilysys. "Together, this technology will help Grand America Hotels and Resorts optimize food and beverage delivery, even in the most challenging situations. More importantly, the solutions will help each property create lasting connections with guests, which will increase loyalty and repeat business."
Grand America Hotels and Resorts, headquartered in Salt Lake City, owns eight properties in the Western U.S. The company's flagship property, Grand America Hotel in Salt Lake City, is a AAA Diamond Award-winning resort. Other hotels in the company's portfolio include: Sun Valley Resort in Sun Valley, Idaho, twice selected by readers of SKI magazine as the nation's top ski facility; Snowbasin Resort in Huntsville, Utah, site of the 2002 Olympic Downhill and Super G Races; The Westgate Hotel in San Diego; Little America Hotel in Salt Lake City; Little America Hotel in Cheyenne, Wyo., Little America Hotel in Little America, Wyo.; and Little America Hotel in Flagstaff, Ariz. Grand America Hotels and Resorts is owned by the Earl Holding family.
Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins. www.agilysys.com
Contact
Robert Shecterle
Director of Product Marketing
Phone: +1 770 810 6046
Email: robert.shecterle@agilysys.com
Organization
Agilysys, Inc.
https://www.agilysys.com/
3655 Brookside Pkwy, Ste 300
USA
- Alpharetta, GA 30022
Tollfree: 18002418768
Phone: 1 (877) 369-6208
Email: sales@agilysys.com
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