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Saratoga Casino and Raceway Selects Agilysys Solution Suite to Boost Efficiency and Optimize the Guest Lifecycle
Agilysys Technology Will Help Manage a Large and Diverse Business
21 January 2016

ALPHARETTA, GA. — Jan. 21, 2016 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Saratoga Casino and Raceway, in Saratoga Springs, NY, has selected a comprehensive Agilysys solution suite — including Visual One PMS, InfoGenesis® POS, InfoGenesis® Flex and rGuest® Pay — to boost efficiency and enhance guest service at the popular destination attraction. The property includes a 100,000-square-foot casino, half-mile racetrack, two-story entertainment venue and three restaurants. A new 117-room hotel, which will feature an indoor pool, fitness center, Morton's The Steakhouse and more than 3,000 square feet of meeting space, will open Summer 2016.

Faced with a wide range of hospitality management and guest service requirements, the property's executive team evaluated a number of software vendors to identify the best solutions to streamline operations and optimize the guest experience. The Agilysys suite was an ideal fit, with systems that address every aspect of the guest lifecycle, including property management, point-of-sale and guest payment.

"We have a large and diverse business, and we need robust and comprehensive technology that can handle it all," said Bob Gerber, director of information technology at Saratoga Casino and Raceway. "Agilysys offers a solution suite that addresses our many requirements. The Visual One property management system will streamline our hotel operations from arrival through departure, while the InfoGenesis and rGuest Pay solutions will boost food, beverage and retail efficiency and help us provide seamless service across our many venues. Agilysys has been a trusted adviser throughout this entire process, and we look forward to partnering with them as we open our new hotel."

Saratoga Casino and Raceway and its new hotel will use the following Agilysys solutions:

"Hotels, casinos and other hospitality providers that want to be successful in an increasingly competitive environment must implement technology that addresses the total guest lifecycle and strengthens operations across the entire property," said Jim Walker, vice president of sales and marketing at Agilysys. "Our comprehensive and feature-rich property management, point-of-sale and payment gateway solutions accomplish these goals, enabling Saratoga Casino and Raceway to boost efficiency, increase revenue and create lasting and memorable connections with guests."

Saratoga Casino and Raceway is located in the foothills of the Adirondack Region of upstate New York in historic Saratoga Springs. The property includes more than 1,700 slots, electronic table games, two full-service restaurants, a casual dining restaurant, deli and three full-service bars. It also features Vapor, a live entertainment venue. Operating hours for the gaming facility are 8 a.m. to 4 a.m. each day. Simulcast races can be viewed seven days a week, and live harness racing runs March through mid-December. The property's new 117-room hotel will open Summer 2016. Saratoga Casino and Raceway is owned and managed by Saratoga Harness Racing, Inc. and Churchill Downs Incorporated.

Agilysys exclusively delivers state-of-the-art hospitality software solutions and services that help organizations go beyond what they can accomplish with traditional property management systems (PMS), point-of-sale (POS) solutions and food and beverage inventory and procurement systems. Modern, state-of-the-art solutions work standalone to provide best-in-class capabilities, or together in a coordinated ecosystem that unifies data and workflows across a property, to equip staff members to delight guests, improve efficiency and grow margins. www.agilysys.com

Contact
Robert Shecterle
Director of Product Marketing
Phone: +1 770 810 6046
Email: robert.shecterle@agilysys.com

Organization
Agilysys, Inc.
https://www.agilysys.com/
3655 Brookside Pkwy, Ste 300
USA - Alpharetta, GA 30022
Tollfree: 18002418768
Phone: 1 (877) 369-6208
Email: sales@agilysys.com

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