Burnham Beeches Hotel
Long standing Guestline customers, Corus Hotel Group, have recently implemented Guestline's integrated EPoS solution across their hotel and restaurant portfolio to further embrace cloud technology following a successful installation at their Berkshire hotel, Burnham Beeches. Corus were looking for an EPoS solution that would seamlessly integrate with their Rezlynx property management system. Their new EPoS now offers the group a more professional customer experience with enhanced accuracy and speed of service. All restaurant and bar orders are entered straight onto the system line by line, saving the group time by reducing the amount of manual posting of cash and charges and increasing the speed of service at check-out. The adoption of Guestline EPoS has been very successful for food and beverage sales across the group as lost orders and revenue has been eliminated. The added bonus at the group's flagship London hotel, Corus Hyde Park, is that residents can dine at any of the group's standalone restaurants in the capital and their orders are automatically posted to their hotel room bill. Jon Potts, General Manager, Burnham Beeches added, 'The new EPoS system has helped our staff improve operations and efficiency within our bars and restaurants. It is now easier and more accurate to process orders which is hugely beneficial when we have large events. We have over 60 weddings per year here and regularly have a large number of people at the bar. With the new Guestline solutions, the speed of service has improved and the chance of missing orders or losing revenue has greatly reduced. There is less paperwork involved and as it is fully integrated into the PMS, hotel guests who dine at any of the other restaurants in the group can post their orders back to their room which helps drive revenue across the group.' Specifically developed for demanding hospitality environments, Guestline's robust EPoS has the added benefit of mobility for bars and restaurants, along with a product upsell functionality and restaurant table management, helping to generate additional revenue. With remote order printing and kitchen messaging, the software improves efficiency and saves time. Guestline EPoS also has a 'hold' facility for incomplete orders, allowing multiple operator till use and intuitive touch screens to speed up order taking. Corus Hotel group own and operate 8 hotels throughout the UK including Central London, Midlands, and West Yorkshire, offering the perfect hotel accommodation solution for both business and leisure guests. Matt Ward, Guestline Project Manager commented, 'Corus began working with Guestline in January 2011 with the initial installation of our Rezlynx PMS across the estate. The differences between the operating systems was evident immediately and over the years Guestline and Corus have developed a close partnership which helps us deliver the most beneficial IT infrastructure to meet their needs. The addition of Guestline EPoS across the group will enable them to generate additional revenue and streamline operations whilst maintaining a seamlessly integrated system throughout all of their properties.' For further information on Guestline's systems, visit www.guestline.com. About Guestline Guestline (an Access Company) provides the hospitality industry with innovative property management, guest engagement, payment and distribution software. Founded on cloud technology, Guestline's solutions can equip independent hotels with everything they need to successfully run the business and generate more revenue - from intuitive PMS and booking software to fully unified channel management and payment solutions, ideal for any sized hotel or group. Guestline provides thousands of hoteliers with the most feature-rich, best-in-breed and award-winning technology platform that includes PMS, CRS, Conference & Banqueting, Channel Manager, EPoS, Internet Booking Engine, GuestPay Payments and GuestStay Guest Experience solutions. With over 500 third-party integrations, Guestline can offer its clients a flexible, cost-effective, multi-functional system that allows them to stand out in an increasingly competitive marketplace. Discover more at guestline.com
Contact
Kate Fuller
Marketing Manager
Phone: +44 1743 282300
Email: kate.fuller@guestline.com
Organization
Guestline Ltd
https://www.guestline.com/
Guestline House, Shrewsbury Business Park
Shrewsbury, Shrewsbury
United Kingdom
Tollfree: 0800 413557
Phone: 44 (0) 1743 282300
Email: sales@guestline.com
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