Two Dundee based Best Western Hotels latest to join Guestline
Guestline’s David Hunter with Chris Dickson
Guestline’s David Hunter with Chris Dickson
Best Western Woodlands Hotel and Best Western Invercarse Hotel, both based in Dundee, are the latest clients to sign up for Guestline's solutions. These hotels follow a recent flurry of Scottish hotels that have also signed up including: The Normandy Hotel (a 144 bedroom hotel) and The Erskine Bridge Hotel and Spa (a 177 bedroom hotel), both of which are based near Glasgow. Guestline are now supporting nearly half the Best Western hotels in Scotland which is set to increase over the next few weeks. The Best Western Woodlands Hotel is set back from the bustling seaside town of Broughty Ferry offering 39 bedrooms, a fully equipped gym, pool, sauna, steam room and restaurant. Best Western Invercarse Hotel is located in private wooded grounds and overlooking the River Tay. The hotel is a 5 minute drive from Dundee City Centre, and is ideally situated for business trips. Both hotels have opted for Guestline's cloud hosted property management system, Rezlynx, alongside Channel and Distribution manager and PCI Manager. The hotels have also opted for the Best Western Two-Way PMS Interface which is needed to comply with the recent mandate. David Hunter, Sales Consultant at Guestline commented 'We're delighted that both hotels have joined Guestline – they're in good company as we're rapidly growing our portfolio in Scotland with the addition of several big hotels in the last few weeks. Our cloud based systems will give the owners a group view of availability and rates and will allow them to centralise their management reporting. They are both based in Dundee so the systems are ideally set up to allow them to cross sell between sites increasing their overall occupancy. They have also bought the Two-Way PMS Interface to ensure they comply with the Best Western Interface mandate that has to be fulfilled by December 2015. The solutions will be installed in phases - we'll start with Rezlynx PMS and our Distribution product and then install other complimentary solutions like EPoS and Advanced conference and banqueting over the coming months. We are also providing them with a complete digital marketing solution.' Chris Dickson, General Manager at the Best Western Invercarse Hotel added 'We chose to implement Guestline's solutions as we're keen to benefit from the reporting functionality that the systems provide. I will be able to get a clear overview of how the hotel is performing and allow me to make improvements where necessary. The operational processes will become more automated which will save our staff time and effort and allow them to concentrate on other areas of the business. We're confident that the systems will increase our occupancy and rates through multi-channel exposure which will enable us to sell down to the last room at the most profitable rate.' Joanne Preece, Members also tell us that the interface has considerably increased their revenue, room nights and ADR as staff now have more time to manipulate rates and restrictions and improve yield. It has also been reported that the interface has helped create a more streamlined and efficient operation in the reservations and reception areas of hotels, thus improving the overall guest experience.' About Guestline Guestline (an Access Company) provides the hospitality industry with innovative property management, guest engagement, payment and distribution software. Founded on cloud technology, Guestline's solutions can equip independent hotels with everything they need to successfully run the business and generate more revenue - from intuitive PMS and booking software to fully unified channel management and payment solutions, ideal for any sized hotel or group. Guestline provides thousands of hoteliers with the most feature-rich, best-in-breed and award-winning technology platform that includes PMS, CRS, Conference & Banqueting, Channel Manager, EPoS, Internet Booking Engine, GuestPay Payments and GuestStay Guest Experience solutions. With over 500 third-party integrations, Guestline can offer its clients a flexible, cost-effective, multi-functional system that allows them to stand out in an increasingly competitive marketplace. Discover more at guestline.com
Two-Way Interface Manager at Best Western Hotels GB commented 'Best Western GB has noticed significant revenue uplift and an increase in the room nights booked at our first test properties that installed the Guestline Two-Way PMS Interface. The interface installations have been organised efficiently and integrated faultlessly; with great support being offered to our members by the Guestline teams both before and post installation.
Contact
Kate Fuller
Marketing Manager
Phone: +44 1743 282300
Email: kate.fuller@guestline.com
Organization
Guestline Ltd
https://www.guestline.com/
Guestline House, Shrewsbury Business Park
Shrewsbury, Shrewsbury
United Kingdom
Tollfree: 0800 413557
Phone: 44 (0) 1743 282300
Email: sales@guestline.com
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