"Mobile. Together." – is protel's motto this year at the ITB in Berlin. At the world's leading travel trade show, the software provider from Dortmund is presenting new software solutions to bring everyone in the hotel closer together. Hoteliers, hotel employees, and hotel guests communicate easily and in real-time using any type of device. Knowledge is the cornerstone of precise service. Only those who know what is happening can make informed decisions and react in a timely manner. protel offers this knowledge in real-time by means of an information center integrated into the software. Everyone in the hotel has quick and easy access to information about events and can get in touch with other employees. News can easily be exchanged with the front office, back office, housekeeping, and even with the guest. Offering the guest prompt and precise service is the target at all times. The first impression is best made by the hotel through its website even before the guest books a room. The new online booking engines, protel WBE 5 and protel Air MICE WBE, offer a wide array of direct marketing possibilities on the hotel's website, such as: hotel or event room selection using 3D images, additional features, services, product sales not requiring a reservation, and specials for regulars and company guests, just to name a few. protel Voyager, the app for the guest, seamlessly builds on these many options. From the reservation through to check-out, it allows the guest to personally design their stay at the hotel. protel Voyager enables them to book services independently, contact the hotel whenever necessary, and finally pay the bill and check out. Smart phones, tablets, and internet access throughout the hotel have changed the ways in which hotel software is applied. A few years ago, stress was mainly put on managing room reservations. Today's solutions, however, encompass all of the functions and processes which are part of everyday work in a hotel. This includes the increasing desire of guests to design their own hotel experience. protel's software solutions accompany the entire guest journey cycle. Combining tailored modules and apps for each phase of the guest's stay, protel offers all of the advantages of a seamlessly integrated solution cut from one cloth. More information
protel will present the resulting possibilities and how they can be applied in the hotel (hall 8.1, booth 103).
About protel | Hotel software made in Germany
protel solutions form a robust technology stack for all hotel business types, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. Formed 27 years ago in Dortmund, Germany, shaped by one of the world's most dynamic overseas investment markets, the beating heart of this modern software company serves only hospitality. The first cloud-native PMS and apps went live in 2009, and two consecutive Olympic villages – "the largest hotels on Earth "- were built on protel. Operations expanded internationally to over 90 countries, leading to branch offices in Dubai, Vienna, and Atlanta. More than 14,000 hotels worldwide choose to power their business with protel. Continuing to influence the technological change within the hospitality industry, protel speaks excellent hotel. Talk to us today. www.protel.net
Contact
Isabelle Middeke
Technical and Corporate Communication
Phone: +49 231 915 930
Email: isabelle.middeke@protel.net
Organization
protel hotelsoftware GmbH
www.protel.net/
Europaplatz 8
Dortmund, 44269
Germany
Phone: 49 (231) 915 93 0
Email: press@protel.net
Recent News
 Advent International and Eurazeo complete the acquisition of protel Hotelsoftware GmbH, a leading software hospitality solutions business |
|
protel and Eynav partner up to Bring Next Gen. Hospitality Technology to the Israeli Market |
|
IDeaS and protel go Hand-in-Hand Like Profitability and Efficiency as an Impressive 100-Integrations Milestone is Achieved |
