Cendyn/ONE™, the leader in cloud-based CRM, data-driven digital marketing and interactive design for the hospitality and travel industry, has earned six awards in the 2014 Adrian Awards competition. Presented by the Hospitality Sales & Marketing Association International (HSMAI), recognizing outstanding work in digital marketing for the hotel and lodging industry, the Adrian Award competition is the largest and most prestigious annual travel marketing competition worldwide. This year's competition attracted more than 1,200 entries from around the globe, which were judged by top executives and marketing experts from the hospitality sector. Cendyn/ONE provides hotels and resorts with a fully integrated cloud-based software and services platform that turns data into insight, into action, to drive an immediate and measurable impact via a proprietary process called Data Intelligence™. At the annual HSMAI Adrian Awards Gala, to be held on February 23rd in New York City, Cendyn/ONE will be presented with three Silver and three Bronze Awards for excellence in digital marketing and interactive design for global hotel clientele, including: Silver Awards:
In order to boost the Ames Boston Hotel's competitive edge in a saturated luxury market and attract more affluent guests willing to pay a higher daily rate, Cendyn/ONE reinvented the Ames Boston Hotel brand identity. Initial research analyzed the online consumer profiles of the top Ames Boston guests within Cendyn/ONE's CRM database configured for the hotel. This allowed Cendyn/ONE to identify high indexing behavioral and lifestyle segments that were common among this group, but less common among general luxury travelers. Some of the highest indexing segments were Technology Enthusiasts, Apple Aficionados, Art & Culture Enthusiasts and Trend Setters, which created a profile for the hotel's best guest. Cendyn/ONE was then able to build look-a-like audiences that mirrored these best guests, and tailor creative in such a way that would resonate with the look-alike target market accordingly. As a result, the campaigns generated a 33% higher average daily rate then organic bookings.
Cendyn/ONE created the OPAL Collection identity from the ground up, executing vibrant display campaigns for both the brand website and the individual property websites to further educate consumers about OPAL Collection and drive revenue and bookings for the individual properties. After identifying both the overall brand audience and the individual property audience segments we used advanced data modeling by layering first party data (from hotel PMS) and third party data (cookie data) segments to determine their online habits and what communications methods were effective in engaging them. The campaign resulted in revenue exceeding $3.5 million and a Return on Advertising Spend (ROAS) of 15:1.
Noble House engaged Cendyn/ONE's digital advertising team to create a rich media display advertising campaign for three of their hotels with the goal of driving bookings and increasing revenue, while at the same time increasing Noble House's brand awareness. By analyzing data from consumers who interacted with the advertising and entered the booking funnel, Cendyn/ONE gained valuable insights into Noble House's guest profile that enabled them to identify and target consumers with similar behavior profiles and dramatically increase the targeted reach of the campaign. All campaign objectives were met and resulted in a 13:1 ROAS.
Bronze Awards:
"It is an honor to once again be presented with multiple Adrian Awards from HSMAI, an organization dedicated to recognizing excellence in digital marketing and interactive design said Cendyn/ONE president, Tim Sullivan. "By leveraging data to infuse our clients' websites, digital marketing and social media campaigns with a mix of advanced targeting and personalized design and messaging we are able to increase their conversion rates and maximize the ROI of their marketing initiatives."
Following the Annual Awards Gala, all winning entries will be accessible online in the Adrian Awards Winners Gallery at www.AdrianAwards.com. For more information about Cendyn/ONE's solutions, please call 855.795.4832 or visit www.cendynONE.com.
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19 February 2018
New York Marriott Marquis United States - New York, NY |
Contact
Christophe Tayon
Cendyn
Phone: +1-561-419- 2262
Email: ctayon@cendyn.com
Organization
Cendyn™
https://www.cendyn.com/
301 Yamato Rd, Ste 3194
USA
- Boca Raton, FL 33431
Phone: 1-561-515-6276
Email: info@cendyn.com
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