Since its founding in 1997, Global Gossip Group has earned a reputation for delivering guest Internet solutions, including full property management system integration to some of the leading hospitality providers worldwide. With services that include wired and wireless HSIA to hospitality, mining, education and assisted living markets worldwide, Global Gossip Group expects the new FCS partnership will enhance long-term relationships with its clients by providing a greater range of innovative solutions that lead to increased guest satisfaction and ROI. The move also serves to bolster the company's growing focus on delivering leading guest technology platforms throughout the Pacific Rim region.
"We see FCS as a quality product and a logical partner to take to market in the region," said Anthony van der Byl, CEO at Global Gossip Group. "We look forward to working with FCS across all of our vertical markets and welcome the FCS Hospitality Solutions to our line up."
As a Valued Business Partner, Global Gossip Group can now provide its client base with access to FCS' Hotel Operations Management Applications suite, comprised of e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operations needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications can seamlessly interface with the hotel industry's most popular property management systems, and can be implemented either à la carte or as the full comprehensive suite, FCS Rainbow. The applications feature mobile apps, allowing hotel staff to stay connected from anywhere on property.
"We are very enthusiastic regarding the formation of a strategic partnership with the predominant provider of HSIA and guest Internet products for properties located within Pacific Rim countries," said Trudi Chambers, FCS Country Manager for Australia, New Zealand and the Pacific. "By offering the opportunity to provide the full line up of both FCS and Global Gossip Group solutions, participating properties can ensure that any guest needs regarding Internet use and related hotel services are fully addressed."
For more information about FCS services including the FCS Rainbow Solution, please visit www.fcscs.com.
About Global Gossip Group |
Established in 1997 with extensive experience delivering technology solutions to partners in the hospitality industry. Global Gossip currently manages and maintains networks for partners spanning eleven countries. Global Gossip has offices in Sydney, Australia; London, England; Denver, USA and Suva, Fiji.
About FCS Solutions
FCS Solutions is a leading global hospitality technology solutions provider with more than 40 years of experience, offering an extensive portfolio of integrated products used by over 2,000 hotels in 56 countries.
Their latest product, FCS1, is the ultimate cloud-based solution for the modern hotelier, combining the best of FCS' hospitality solutions into one easy-to-use solution covering cleaning and service delivery, incidents and complaints, and facility maintenance.
FCS1 enables hotels to create an operational management solution unique to their needs, and seamlessly integrates with their preferred PMS or third-party solution via open API - allowing hotels to optimize their daily workflow, stay on top of all tasks, and make data-driven decisions to utilize resources effectively.
Major hotel chains across the world, as well as independent properties of different sizes, have approved and implemented FCS1 as their preferred solution, demonstrating the wide adoption and effectiveness of FCS1 in meeting the diverse needs of the hospitality industry. For more information, visit www.fcshub.com.
