MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology
solutions for the hospitality and retail industries, today announced a new strategic
global collaboration with Microsoft, Dell and Intel to reimagine the hospitality and retail
mobile experience for employees and customers alike. Oracle Hospitality brings more than 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our hardware, software, and services enable customers to act on rich data insights that deliver personalized guest experiences, maximize profitability, and encourage loyalty. Cloud-based, mobile-enabled, with open APIs, Oracle's OPERA Cloud property management and distribution, Simphony point-of-sale, reporting, and analytics, and Nor1 upsell solutions accelerate innovation, increase revenue, lower IT cost, and maximize operating efficiency. To learn more, please visit www.oracle.com/Hospitality. Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com. Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.
Taking advantage of
recent trends in technology such as the "Consumerization of IT", MICROS is introducing
an ultra-modern mobile solution that blends the best of a rich user experience, lower
cost tablet devices with extended battery life, and all of the enterprise-grade capabilities
provided by MICROS software. MICROS' Simphony™ Enterprise for Food & Beverage,
Xstore™ for Retail, and OPERA™ for Hotels, will be the first MICROS solutions available
on this new platform.
MICROS software, running on Windows 8.1
technologies, coupled with a new tablet by Dell incorporating the latest Intel® Atom™
processor, bring a fluid, beautiful, touch experience to hospitality and retail operators
around the world. The solution offers a highly customizable experience allowing any
staff member to perform multiple activities from one device. Among other benefits,
staff can dock the tablet onto the MICROS mStation, which provides reliable connectivity
to peripherals such as cash drawers, scanners, scales and customer facing displays, and
then go mobile for clienteling, to show specials of the day, upcoming customer events,
and of course, to take orders. Managers can use the same device with access to
different information such as analytics, restaurant wait lists and reservations, and to
track and manage such metrics as sales and costs, inventory orders and receiving, or
labor utilization.
This consistent experience across devices and the flexibility
of the solution will help hospitality and retail professionals to be more productive and
offer better experiences to employees and customers. The
MICROS tablet
experience is yet another example of how mobile devices can transform businesses with
new revenue models, new ways of communicating with customers, and new ways of
inspiring employees.
"We are excited that our collaboration will enable
MICROS to expand the MICROS mobile experience for our clients with a game-changing
user interface and affordable, high-performance tablet solution that doubles as a
stationary workstation when docked with the MICROS mStation," stated Russell Butler,
Senior Vice President of Global Research & Development, MICROS. "This collaboration
exemplifies MICROS' strategic imperative to remain innovative and continually provide
its clients with the latest technologies."
"Dell is pleased to work with industry
leaders such as MICROS, Intel and Microsoft to offer an affordable and high
performance solution based on the tablet by Dell," stated Joyce Mullen, Vice President
and General Manager, Dell OEM Solutions. "Dell OEM Solutions has been in business for
over 15 years helping companies like MICROS bring its own ideas and technology to
market by leveraging Dell hardware and services."
"The opportunity for
mobility in hospitality and retail is to deliver innovation that both inspires us and deliver
solutions which are optimized for enterprise grade deployments," said Paul Butcher,
Retail and Hospitality Strategist, Intel. "Customers of all sizes can benefit because our
common commitment and understanding of business processes and business worthy
solutions."
"In retail, we all know that customer service is paramount and
everyone wants to spend more time with the customer, and less time with technology,"
said Tracy Issel, General Manager Worldwide Retail, Consumer Goods and Hospitality at
Microsoft. "MICROS is developing highly customizable solutions built on Windows 8.1
and Windows Embedded 8.1 Industry Pro that give businesses a beautiful, modern
experience that is consistent across all devices. Whether used by a server or a
manager, this solution helps operators spend more time in front of customers."
Prototypes of the MICROS-Dell tablet solution will be demonstrated at the 2014
annual NRF "BIG Show" which will be held at The Jacob Javits Center in New York City,
January 12-14, 2014. Visit Dell at Booth #3139. MICROS is targeting Summer 2014 for
product/solution availability.
Contact
Louise Casamento
Vice President of Marketing
Phone: +1 443 285 8144
Email: lcasamento@micros.com
Organization
Oracle Hospitality
https://www.oracle.com/industries/hospitality/index.html
7031 Columbia Gateway Drive
USA
- Columbia, MD 21046-2289
Tollfree: (866) 287-4736
Email: oraclehosp_ww@oracle.com
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