Atlanta, USA -- FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and
services provider, is pleased to announce the General Availability (GA) of FCS e-Housekeeping V2
with enhancements for executives, supervisors, and room attendants. The new version's upgraded
functionality further heightens the benefits of the industry's already leading housekeeping solution,
which has received accolades from hospitality trailblazers, as well as Singapore's Member of
Parliament, Cabinet Minister and National Trades Union Congress Secretary-General Lim Swee Say. Hotels using e-Housekeeping streamline the cleaning and inspection process for guestrooms and
public areas with automated assignments, job dispatch and comprehensive reporting. e-
Housekeeping works in conjunction with a special mobile app called m-Housekeeping which greatly
improves the efficiency of the workforce on the floor. The solution was built with a true understanding of challenges faced by hotels' housekeeping
departments. To combat common errors, such as cleaning the wrong room, FCS designed a QR code
system that works within m-Housekeeping, requiring room attendants to scan a QR code placed on
the back of the guestroom door prior to activating the countdown, room status update, and others
for room cleaning. Room attendants also can update turndown status and add additional jobs like
carpet cleaning or spring cleaning with credit and time calculations. This version also gains access to new safety features for housekeeping staff. There is a "Panic
Button" within m-Housekeeping, allowing staff to trigger alerts via SMS, ad-hoc messaging, direct
call, job dispatch and alarm sounds from their mobile device in the event of an emergency situation. Other standard features that set the FCS solution apart from others on the market include time
allotments per room based on size, time of day and end of stay; priority adjustment based on guest
VIP-status; and built in guidelines with photos to help clearly explain hotel standards for tasks like
bed corners or amenities placement. In addition to helping hotels increase productivity, the solution aids in the elimination of paper waste
created by the continual printing performed in many housekeeping departments. The digitizing of
data also makes it easier for managers to compile and pull reports in real time for overall operations
status. By utilizing the upgraded e-Housekeeping V2, room controllers now have access to features like:
First launched in 2012, e-Housekeeping now powers operations in over 5,000 guestrooms around the world. e-Housekeeping can operate as a standalone, or be combined with FCS' other hospitality solutions for even greater hotel benefits, along with interfacing with third party software and industry leading PMS solutions, including Opera, Galaxy and OnQ.
For more information about e-Housekeeping and other FCS solutions, please visit
Contact
Andrea Roland
Plan A PR and Marketing, Inc.
Phone: 407-905-0608
Email: andrea@planApr.com
Organization
FCS Solutions
https://www.fcshub.com/
350 Orchard Road, #17-01/02, Shaw House
238868
Singapore
Email: fcs.marketing@fcshub.com
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