Marlin Apartments
Guestline continue their success in the apart hotel and serviced apartments market with the announcement of their latest client, Marlin Apartments. Marlin is the largest independent operator of serviced apartments in London with over 700 premium apartments in London. The challenge facing Marlin as they expand was to effectively implement controls and support each individual building whilst and gathering management information centrally. Controls such as opening and closing channels, automatically managing rate strategies, implementing promotions, and ensuring a smooth customer experience through the period of their stay, with proper procedures for invoicing, servicing rooms and easy online booking & payment were functionalities that Marlin required, all in a certified PCI compliant fashion. Having looked around the market Marlin asked Guestline to provide a completely integrated software solution. Guestline have designed a solution specifically for the serviced apartment industry covering all the aspects of Serviced Apartment market, and working with Marlin to further the development of their product in order to cover every aspect and required function of this developing market. The anticipated benefits to Marlin of using this market leading apartment solution will be a substantial increase in efficiency. This efficiency will be seen in increased revenue, lower commissions with increased direct channels, better revenue management and cost reduction by reducing the amount of manual work that is currently done by the team. This will enable a more time to be spent on strategic planning rather than reactive work that is carried out on a day to day basis. Marlin Apartments will also be completely PCI compliant, through the use for Guestline's PCI Manager. Guestline have achieved the highest standard, tier 1, compliance, and as the UK 's only provider of a solution that can bring paid bookings from the OTA's down in to the PMS in a totally automated fashion, requiring no manual process at a Tier 1 compliance level, Marlin will offer their guests the highest level of credit card security. About Guestline Guestline (an Access Company) provides the hospitality industry with innovative property management, guest engagement, payment and distribution software. Founded on cloud technology, Guestline's solutions can equip independent hotels with everything they need to successfully run the business and generate more revenue - from intuitive PMS and booking software to fully unified channel management and payment solutions, ideal for any sized hotel or group. Guestline provides thousands of hoteliers with the most feature-rich, best-in-breed and award-winning technology platform that includes PMS, CRS, Conference & Banqueting, Channel Manager, EPoS, Internet Booking Engine, GuestPay Payments and GuestStay Guest Experience solutions. With over 500 third-party integrations, Guestline can offer its clients a flexible, cost-effective, multi-functional system that allows them to stand out in an increasingly competitive marketplace. Discover more at guestline.com
Contact
Melissa Dickinson
Marketing Manager
Phone: 01743 282300
Email: melissa.dickinson@guestline.com
Organization
Guestline Ltd
https://www.guestline.com/
Guestline House, Shrewsbury Business Park
Shrewsbury, Shrewsbury
United Kingdom
Tollfree: 0800 413557
Phone: 44 (0) 1743 282300
Email: sales@guestline.com
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