Hotel Technology Next Generation

Portland, Ore. – Hyatt Key West Resort & Spa has added Eleven's iMac guest computing solution to its list of upscale amenities. ElevenGC gives the resort the ability to offer guests limited complimentary computer access alongside a guest-pay model for additional usage and printing. The flexible payment options coupled with sleek and sophisticated Apple hardware, made Eleven the clear choice for this high-end property. Since becoming a preferred Hyatt standard in 2012, ElevenGC has been deployed at a majority of Hyatt full service hotels throughout the US.

Named one of the Top 100 Spas in North America by Conde Naste and classified as a AAA 4 Diamond resort, it's no surprise this elegant vacation destination attracts travelers from all over the world for private getaways, large celebrations, executive retreats, and a myriad of other reasons. With guests on different time schedules and with various agendas, Hyatt Key West needed guest computers that were self-serve and available 24/7, rather than their previous solution that was limited to the gift shop hours. Strategically placed for easy access, the iMac computers enable guests to book appointments at the luxurious Jala Spa, schedule tee times at the Key West Golf Club, and even print jet ski and other water sports waivers with ease – 24 hours per day, 7 days a week.

Embracing technology as a vital amenity, Hyatt Key West grants computer access to guests free of charge for the first 15-minutes as well as five black and white prints per day, and charges thereafter. Guests can conveniently bill charges to their room or a credit card. Moreover, ElevenGC is continually monitored and managed by the industry's highest level of 24-hour support and service to maximize uptime and optimal performance.

"Eleven's high-end iMac solution along with pricing flexibility really sealed the deal," said Atif Awan, director of rooms at Hyatt Key West. "Additionally, Eleven's ability to offer a comprehensive turnkey solution with impeccable support is aligned with our five-star standards."

About Eleven
Eleven delivers compelling software that powers the online guest experience in hotels, with two key product lines: ElevenGC and ElevenOS, both of which run on Eleven's cloud-based platform. ElevenGC is a family of five-star guest computing solutions flexible enough to be deployed in business centers, lobbies, suites, club lounges, and more. ElevenOS is hospitality's only cloud-based guest Internet platform that manages the online guest experience across multiple devices, multiple locations, and multiple network service providers. All solutions provide powerful revenue management so hotels can remain competitive while adding incremental revenue to offset their guest technology investment. Eleven is rapidly becoming hospitality's guest technology standard and is relied on by thousands of hotels including nearly all of the major brands and leading boutiques. For more info visit elevenwireless.com.

About Hyatt Key West
This luxurious Oceanside haven is the standard against which all other Key West hotels are measured. The retreat has the art of blending modern luxury and impeccable service along an intimate waterfront setting on a premier island. Hyatt Key West Resort includes an award-winning spa, remarkable cuisine, and extraordinary activities. Be treated to new level of sophistication in breathtaking locale. For more info visit keywest.hyatt.com.